Additional safety measures

Stay safe, plan ahead and be a responsible traveller

The safety and well-being of our customers and staff continues to be our top priority.

 

Coronavirus is still in our communities, help us continue to Keep Wales Safe by keeping a respectful distance from other passengers if you can 

Social distancing requirements are changing, check the Welsh Government’s guidance here.

You can find the UK Government’s guidance here.

 

Extra cleaning on our buses, trains and at stations

Our buses, trains and stations are being thoroughly cleaned in line with government guidelines, including anywhere passengers may touch regularly.

We’re working around the clock to ensure you can travel safely and with confidence on public transport.

Buses

All bus operators across Wales have strict cleaning measures in place, including safety measures to keep all drivers on the network as safe as possible in line with Welsh Government guidance. 

Trains 

We’re cleaning our trains thoroughly and more frequently. Our cleaning teams are working day and night to clean our trains and we’ve employed more cleaners to keep them clean. 

We’re focusing on heavily used areas such as armrests, handrails and tabletops. We’re also making sure our toilets are well stocked with soap.  

We’re using an anti-viral cleaning product with a 7-day protection period, which is the best product currently available. 

Stations

We’re also increasing cleaning at our stations and particularly focusing on heavily used areas such as handrails and ticket machines.  We’re also making sure our toilets are well stocked with soap.

We’re using an anti-viral cleaning product with a 7-day protection period, which is the best product currently available.

 

Help us - please wash your hands or use hand sanitiser regularly 

We’re doing extra cleaning so you can make journeys as safely as possible.

Please help us by:

• washing your hands thoroughly with soap and water for 20 seconds or using hand sanitiser regularly.
• bringing your own hand sanitiser if you can.

 

Your questions

Read our FAQs to find out more about what we’re doing to make sure public transport in Wales is as safe as possible.