• Customer satisfaction
    Every period we hold Customer Satisfaction Surveys and Mystery Shopper Surveys to get feedback from our customers on everything from the ticket buying experience right through to the station and your actual journey. You can view the results here

Did you know about...

  • Did you know?
    Multiflex tickets
    Our lowest single fare for hundreds of regular journeys
    Available exclusively on our app
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    Travel safer
    You can plan ahead and decide when to travel using our Capacity Checker.
    Check capacity