If you do travel , either on a delayed service or on the following one because your train has been cancelled, you may be entitled to compensation.

This should be claimed from the TRAIN COMPANY on which you were scheduled to travel. 

You may have a right to some [or all] of your money back depending on the TRAIN COMPANY you used and their Passenger's Charter . The delay thresholds and process for claiming are set out in the relevant  Passenger's Charter - you may get back a proportion [or all] of the price of the ticket depending on the length of the delay.

 

I have a season ticket and my train is often late - can I get any money back?

You have a right to money back depending on the TRAIN COMPANY you use and their Passenger's Charter. The delay thresholds and process for claiming are set out in the relevant Passenger's Charter.

 

My train was delayed and I missed the last connection to my destination - there was no staff to help so I paid for a taxi to get me there - can I get my money back?

Where possible, a TRAIN COMPANY will arrange a taxi or replacement bus for a missed last connection. If for whatever reason this isn't possible and you incur reasonable costs for your own onward travel, you may be able to claim back reasonable additional expenses to your final destination. 
The TRAIN COMPANY will consider these claims on a case-by-case basis. Write directly to the TRAIN COMPANY on which you were delayed to claim back reasonable costs for onward travel. Make sure you keep your receipt.