Keep Wales Safe 

Stay safe, plan ahead and be a responsible traveller. 

Don’t travel if you’re feeling unwell.

When using public transport;  

  • you don't have to wear a face-covering on our services but we still recommend you think about wear a face-covering on our trains and in our station buildings
  • keep your distance
  • be respectful to other travellers and our staff
  • wash and sanitise your hands regularly.


Help us keep the network as safe as possible by following our Travel Safer guidance

You can check the Welsh Government’s guidance here.  


Visit our portal to apply for you bus pass here.


New-style Concessionary Travel Card


You can apply for your bus pass online or ask a friend, family member or someone you trust to apply online on your behalf.  Online is the quickest way to apply and receive your card. 

In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. Please contact us on 0300 303 4240 or email with your enquiry or if you require support.

If you’ve already applied and you’d like to track your application or have a card and you’d like to update your details, please select “My existing card or application”. You’ll be asked to enter your National Insurance number or card number, along with your Date of Birth and Postcode. 

Further information is available here.