Due to a fault on a train between Cardiff Central (CDF) and Cheltenham Spa (CNM):
Services may be delayed by up to 60 minutes.
Services will be cancelled in both directions between Cardiff Central (CDF) and Cheltenham Spa (CNM).
We expect the incident to last until 12:00 and disruption to services is expected from 06:00 until 13:00.
Please check back here for more information shortly. We apologise for the disruption caused to your journey.
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- CrossCountry services between Cheltenham Spa and Cardiff Central in both directions
We have organised buses to run between Cardiff Central and Gloucester to assist customers to complete journeys where possible at no extra cost. These will arrive at Cardiff Central at approximately 08:10 provided by Bakers Dolphin.
These arrangements are in place on services until 12:00
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Rail
Bus
Cycling
Walking
Accessible travel
