Due to a road vehicle colliding with a bridge between Carmarthen (CMN) and Pembroke Dock (PMD):
Services will be cancelled in both directions between Carmarthen (CMN) and Pembroke Dock (PMD).
We expect the incident to last until 23:59 on 05/11/2026 and disruption to services is expected until 23:59 on 05/11/2026.
What's Happened?
A road vehicle has hit a railway bridge at Saundersfoot, meaning trains cannot run over the bridge until the line is repaired. As a result, Network Rail have closed the line between Carmarthen and Pembroke Dock.
We expect the line to be closed until the end of the day on 5th November.
Alternative Travel Options:
We have organised buses to run between Carmarthen and Pembroke Dock to assist customers to complete journeys where possible at no extra cost. Buses will replace all services on this line for the duration of this incident. These will arrive at approximately the same time as the previously scheduled trains and are provided by AC Jenkins, Davies, Francis and Gower.
These arrangements are in place on services until the end of the day on 5th November.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
We apologise for the disruption caused to your journey.
Alternative Travel Options
We have organised buses to run between Carmarthen and Pembroke Dock to help you complete your journey, at no extra cost. These will arrive at approximately the same time as the previously scheduled trains and will be provided by Francis and AC Jenkins.
These arrangements are in place until further notice
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit the National Rail website.
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area and other information such as Rail Replacement Stop Locations using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Pay as you go customers
If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.
Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.
If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.
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