Due to the emergency services dealing with an incident at Abergavenny (AGV):
Services may be delayed by up to 60 minutes.
Services may be cancelled in both directions between Newport (South Wales) (NWP) and Hereford (HFD).
We expect the incident to last until 17:00 and disruption to services is expected from 13:00 until 18:00.
Following the emergency services dealing with an incident in the Abergavenny area earlier today, the incident has now cleared, and services are now able to run. Residual delays and cancellations can be expected until 17:00.
Check services running in the area using the Transport for Wales Live Map
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
Alternative Travel Options:
We have organised buses to run between Newport (South Wales) and Hereford, and Hereford and Shrewsbury to assist customers to complete journeys where possible at no extra cost. These will arrive at:
- Newport (South Wales) at approximately 14:15 provided by Teulu Travel and Star
- Hereford at approximately 15:30 provided by JKT International
- Shrewsbury at approximately 14:15 by Regional, Keanes Coaches and Pats Coaches
These arrangements are in place on services until further notice.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Alternative Travel Options:
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- Great Western Railway between Cardiff Central and Bristol Parkway, also between Bristol and Worcester Foregate Street in both directions
- CrossCountry between Newport and Manchester Piccadilly via Birmingham New Street in both directions
- West Midlands Railway from Hereford to Birmingham in both directions
These arrangements are in place on services until 1700.
Alternative Travel Options:
Customers can use local bus services to complete journeys where possible at no extra cost:
- Stagecoach South Wales, Route 23 between Hereford and Newport
- Stagecoach South Wales, X24 - Pontypool and Newport via Cwmbran
- Stagecoach South Wales routes x3, 11 and 21 between Pontypool and Cwmbran
Find details of these services using the journey planner at www.traveline.cymru.
These arrangements are in place on services until 17:00
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.
We're sorry for the disruption to your journey today.
Rail
Bus
Cycling
Walking
Accessible travel
