Station
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services OpenMon-Sun 00:00 to 00:00
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CIS
- Departure Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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All station facilities
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First Class Lounge
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Seated Area
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Trolleys
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Station Buffet
Starbucks
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ToiletsThe toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.
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Baby ChangeFemale toilets,Male toilets
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
WHSmith and Enterprise car rental
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Accessibility and mobility access
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Helpline0800 0248 997https://www.nationalrail.co.uk/Mon-Sun
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Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Mon-Sun -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Booking clerk would go out side and serve the customer
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available
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National Key Toilets
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Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
4 x 20 minute parking bays outside front of station
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 85
Sheltered: Yes
Cctv: Yes
Location: Long stay car park and blue badge parking bays area.
Type: Stands -
CarPark
Operator Name: S A B A U K
Name: Station Car Park
Spaces: 813
Number Accessible Spaces: 13
Accessible Spaces Note:Parking is free for Blue Badge customers parking in blue badge bays. Customers must register with our parking provider before receiving free parking: Blue Badge car parking | L N R | London Northwestern Railway
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding.
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Taxi Rank
Taxis can be obtained outside the front of the station.
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Car Hire
Enterprise car rental can be found on the ground floor.
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Cycle Hire
Cycle CoNNect Hub available outside the station on Black Lion Hill
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Passenger services
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Customer Service
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Northampton station is accredited by the Secure Station Scheme**
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Propertyhttps://www.nationalrail.co.uk/
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