Ludlow

Address and directions

Ludlow station
Station Drive
Ludlow
Shropshire
SY8 2PQ

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Ticket office opening hours

Monday: 06:45 to 16:45
Tuesday: 06:45 to 16:45
Wednesday: 06:45 to 16:45
Thursday: 06:45 to 16:45
Friday: 06:45 to 16:45
Saturday: 06:45 to 12:45
Sunday: Closed

Station message

The lifts are out of order between the platform and the footbridge at Ludlow station.

Station facilities

Parking
Shops
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  Train Operator: AW
  Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
- Seated Area
- Station Buffet
- Toilets
  
  There are accessible toilets.
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Ludlow station
- Post Box
- Atm Machine
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- Accessible Public Telephones
- Nearest Stations With More Facilities
  
  LEO
- National Key Toilets
- Step Free Access
  
  Category B2
  Step free access to Platform 1 (to Shrewsbury) from the car park.
  Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station
  
  Coverage: partial Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Set down and pick up in the station car park, adjacent to the station building.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 10
  Sheltered: Yes
  Cctv: Yes
  Location:
  5 Sheffield stands providing for 10 bicycle parking spaces are located under a shelter on the northbound (Shrewsbury direction) platform.
  
  Type: Stands
- CarPark
  
  Operator Name: A P C O A
  Name: Ludlow Station Car Park
  Spaces: 36
  Number Accessible Spaces: 4
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
  
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: https://www.apcoa.co.uk/tfwr
- Rail Replacement Services
  
  The rail replacement bus stop is at the station front.
- Cycle Hire
  
  There are no cycle hire facilities at this station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

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