Get in touch with our Rail team
What can I do online?
You can do these things online. It’s usually faster and saves you a phone call.
Chat on WhatsApp
Monday to Friday: 07:00 - 20:00
Saturday: 08:00 - 20:00
Sunday: 11:00 - 20:00
Give us a call
You can call us 08:00 - 20:00 Monday to Saturday and 11:00 - 20:00 Sunday
If you prefer to talk to us in Welsh please call 03333 211 202 and select option 1.
Calls to our number are charged at a local rate from a BT phone.