Station
Station message
Leeds City Council are closing a section of Aire Street from its junction with Wellington Street for at least 7 weeks from Monday 6 March 2023. This closure will have no impact for private vehicles, but could add some extra travel time for taxis and buses. For more information, please visit Welcome to LEEDS.GOV.UK - Leeds City Council
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from information point
Yes - from ticket office -
Information Services OpenTravel Centre open 09:00-18:00 Mon-Sat and 10:00-16:00 on Sun. *Sometimes the Travel Centre may be closed due to Covid-19. When Customer Information Points closed, please contact any member of staff or Network Rail Reception, platform 5 for 24 hour help.
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CIS
- Departure Screens
- Announcements
- Arrival Screens
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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All station facilities
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First Class Lounge
Location
In the booking hall
Tickets Accepted in London North Eastern Railway First Class Lounge
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
- Any London North Eastern Railway First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Restricted tickets
All First Class tickets valid only on other train operators.Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.
Facilities
Toilets, TVRefreshments
Complimentary: tea / coffee / hot chocolate / orange juice / water / biscuitsWi-Fi
YesShowers
NoMon-Fri 06:00 to 18:00 -
Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse
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Baby Change
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Showers
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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HelplineIf you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.https://www.nationalrail.co.uk/
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Staff Help Available
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - 0800 138 5560 Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
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Mon-Sun -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Taxi rank outside New Station Street entrance near the bus interchange.
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Accessible Public Telephones
Main footbridge and New Station Street
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National Key Toilets
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Step Free Access
Suitable for disabled passengers. Lifts or Level access to all platforms.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: London North Eastern Railway - 03457 225 225 East Midlands Railway - 08000 113323. TransPennine Express - 0800 107 2149. Northern - 0800 1385560. CrossCountry 03448110125
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 92
Sheltered: No
Cctv: Yes
Location:- Platform 0 / 1
- Platform 6 / 8 behind the lift
- Platform 12 / 15
- Short stay car park
Annotation:Limited wheel racks available on platform 12 / 15 and short stay car park.
Type: Wheel Racks -
CarPark
Operator Name: A P C O A Parking ( U K) Limited
Name: Station Car Park
Spaces: 0
Number Accessible Spaces: 13
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:No assistance is available from the car parks. Parking can be booked by contacting A P C O A on 0113 247 9238.
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ -
Taxi Rank
Taxi rank outside New Station Street entrance near the bus interchange.
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Onward TravelFirst and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com
Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
Many bus routes serve bus stops on New Station Street in front of the rail station.
For information about all buses in west Yorkshire visit: www.wymetro.com
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Cycle Hire
Bike & Go (cycle hire) located in the Travel Centre
Travel Centre open - Monday to Saturday: 09:00 - 18:00, Sunday: 10:00 - 16:00*
*On some occasions the travel centre may not be open during all of the above hours due to Covid-19.
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Passenger services
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Left Luggagehttps://www.left-baggage.co.uk/index/locations
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Lost Propertyhttps://www.nationalrail.co.uk/Mon-Sun 08:00 to 21:00
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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