Station
Station message
The lifts are out of order on platforms 4 and 5 at Nottingham station.
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from information point
Yes - from ticket office -
Information Services OpenMon-Fri - 24h
Saturday - 24h
Sunday - 24h -
CIS
- Departure Screens
- Announcements
- Arrival Screens
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard CommentsCollect and top your Smartcard at this location
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All station facilities
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First Class Lounge
Located
Between Platform 4/5 - Currently Closed.
Tickets Accepted
All First Class ticket holders
Facilities
All First Class ticket holders
Refreshments
Complimentary tea and coffee & newspapers
Wi-Fi
Yes
Showers
No
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Seated Area
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Waiting RoomMon-Fri 05:00 to 22:00
Saturday 05:00 to 22:00
Sunday 07:15 to 22:00There is an Assisted Travel Lounge located at the front of the train stations, once you pass through the barriers. Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).
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Trolleys
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Station BuffetCafes and vending machines.
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Toilets
The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:00 to 20:00
- Saturday: 06:00 to 20:00
- Sunday: 07:15 to 20:00
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline08000 11 33 23https://www.nationalrail.co.uk/
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Staff Help Available
Passenger Assistance meeting point is located in the concourse or at the ticket gates.
- 24h
- 24h
- 24h
- 24h -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Taxi number displayed on useful information poster at station.
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Accessible Public Telephones
none
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National Key ToiletsThe National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
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Step Free Access
This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.
This station has tactile paving at the edge of each platform.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 140
Sheltered: Yes
Cctv: Yes
Location:Cycle hub located on ground floor of multi-storey car park on Queens Road.
Additional stands in secure compound adjacent to Platform 1 on Station Road.
Annotation:Cycle hub open 24 hours. Changing facilities and toilet available. Cycle repairs available at Russell's Bicycle Shed.
Type: Compound,Stands -
CarPark
£3.00 Evening car park fare is available from 1800 until 0230.
Name: Station Car Park
Spaces: 957
Number Accessible Spaces: 45
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Metro Services
'Nottingham Express Transit' the cities tram network serves Nottingham rail station. For route and times information: www.thetram.net
Nottingham PLUSBUS tickets are accepted for travel on the NET tram system.
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Airport
East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk
Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service.
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Passenger services
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: East Midlands Railway lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.https://www.nationalrail.co.uk/
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