Station

Stockport

Address and directions

Stockport station
Grand Central Way
Stockport
Cheshire
SK3 9HZ

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Ticket office opening hours

Monday: 05:10 to 20:30
Tuesday: 05:10 to 20:30
Wednesday: 05:10 to 20:30
Thursday: 05:10 to 20:30
Friday: 05:10 to 20:30
Saturday: 06:30 to 19:30
Sunday: 08:00 to 19:30

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 05:00 to 01:40
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty Fares
  
  VT
All station facilities
- Seated Area
- Waiting Room
  
  waiting rooms on platform 2, platform 3 & platform 0
- Trolleys
- Station Buffet
  
  Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4
- Toilets
  
  The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Stockport station
- Post Box
  
  On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4
- Atm Machine
  
  At the front of the station.
- Shops
Accessibility and mobility access
- Helpline
  
  08000 158 123 (08000 158 124 Textphone)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Monday to Friday 0450-0215, Saturday 0450-0030 and Sunday 0700-0130
  
  Mon-Fri 04:50 to 01:15
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- National Key Toilets
- Step Free Access
  
  This station has step-free access to all platforms / the platform
  Lifts are available to all platforms via the station subway
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 90
  Sheltered: Yes
  Cctv: Yes
  Location:
  20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4
  
  Annotation:
  20 hoops on Platform 1/2 (2 x cycles per hoop = 40 spaces)
  20 hoops on platform 3/4 (2 x cycles per hoop = 40 spaces)
  18 hoops at the station front (not Avanti lease area - 2 x cycles per hoop = 36 spaces)
  
  Type: Lockers,Stands
- CarPark
  
  Operator Name: Avanti West Coast
  Name: Stockport Exchange Station
  Spaces: 1000
  
  Number Accessible Spaces: 0
  Accessible Spaces Note:
  6 Electric Vehicle charging points
  
  Accessible Car Park Equipment: No
  Accessible Car Park Equipment Note:
  Disabled bays: 50
  
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: https://www.ncp.co.uk/find-a-car-park/car-parks/stockport-exchange-station/
- Rail Replacement Services
  
  Rail replacement coach services can be found at the front of the station.
- Taxi Rank
  
  The Taxi rank is situated on Station Road, outside the main entrance.
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here.
  A city centre free shuttle bus also operates, click here for more information.
Passenger services
- Customer Service
  
  Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Avanti West Coast Lost Property
  
  https://www.nationalrail.co.uk/

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