Station
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from help point
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Information Services OpenMon-Fri 05:30 to 23:50
Saturday 05:40 to 23:50
Sunday 08:00 to 00:05 -
CIS
- Departure Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcard Accepted
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Penalty FaresGW
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All station facilities
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Seated Area
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Waiting RoomMon-Fri 07:50 to 18:15
Saturday 07:50 to 18:15
Sunday 09:30 to 16:30Both platforms
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Station Buffet
Adjacent station entrance
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Toilets
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Baby Change
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Telephones
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Wi Fi
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Shops
Adjacent station entrance
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Accessibility and mobility access
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office.
Mon-Fri 05:30 to 23:50
Saturday 05:40 to 23:50
Sunday 08:00 to 00:05 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available
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National Key Toilets
The radar key is available from station staff.
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Step Free Access
Step free Category A station - Both platforms can be accessed via lifts from the main station entrance
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 10
Sheltered: Yes
Cctv: Yes
Location:Both platforms
Type: Stands -
CarPark
Operator Name: A P C O A Parking ( U K) Limited
Name: Station Car Park
Spaces: 54
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
Bus stop at the front of the station on Queens Street
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Taxi Rank
Yes
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Cycle Hire
Saddles & Paddlessaddlepaddle.co.uk01392 42 42 4110 minutes walk from station
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Passenger services
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Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Propertyhttps://www.nationalrail.co.uk/
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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