Station

Loughborough

Address and directions

Loughborough station
Station Boulevard
off Nottingham Road
Loughborough
Leicestershire
LE11 1EX

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Ticket office opening hours

Monday: 06:00 to 19:00
Tuesday: 06:00 to 19:00
Wednesday: 06:00 to 19:00
Thursday: 06:00 to 19:00
Friday: 06:00 to 19:00
Saturday: 06:00 to 19:00
Sunday: 08:15 to 21:00

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Weekdays (Mon - Fri) 05:00 - 01:45 Saturday 05:30 - 00:30 Sunday 07:30 - 01:00
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
  
  none
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Collect and top your Smartcard at this location
- Penalty Fares
  
  EM
All station facilities
- Seated Area
- Waiting Room
  
  Mon-Fri 06:00 to 19:00
  Saturday 06:00 to 19:00
  Sunday 08:15 to 21:00
  
  There is a heated waiting room, along with sheltered platform waiting areas with accessible seating.
- Station Buffet
  
  Cafe (no seating available) and vending machine.
- Toilets
  
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Loughborough station
- Post Box
- Shops
Accessibility and mobility access
- Helpline
  
  08000 11 33 23
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  0515 - 0130 Monday - Friday0515 - 0000 Saturday0715 - 0100 Sunday
  Please note that the station will be unstaffed outside the advertised opening hours below. All platforms will still be accessible via the stairs when unstaffed, however, if you require step-free access to platforms 2 or 3 during unstaffed hours please call 03457 125 678 so that alternative travel arrangements can be made for you.
  
  Mon-Fri 05:00 to 01:45
  Saturday 05:00 to 00:00
  Sunday 07:00 to 01:00
- Induction Loop
- Accessible Ticket Machines
- Ramp For Train Access
- Accessible Taxis
- Accessible Public Telephones
  
  none
- National Key Toilets
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Step Free Access
  
  This is a Category A access station. There is a lift and ramps to all platforms.
  This station has tactile paving at the edge of each platform, as well as in the car park near crossings.
  
  Coverage: whole Station
- Ticket Gates
  
  Passenger Assistance meet and greet point.
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 130
  Sheltered: Yes
  Cctv: Yes
  Location:
  Station front, behind the bus shelters.
  
  Annotation:
  Cycle hub open 24 hours.
  
  Type: Compounds
- CarPark
  
  £2.00 Evening car park fare is available from 1800 until 0230.
  Electric vehicle charging points are available for use within the barriered section of the station car park. This service is a chargeable service managed by E.ON Drive. The facility will require users provide their own charging cable.
  
  Operator Name: East Midlands Railway
  Name: Station Car Park
  Spaces: 256
  
  Number Accessible Spaces: 12
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This station has Secure Stations Accreditation.
  
  Cctv: No
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Outside the front of the station.
- Taxi Rank
  
  Charnwood 01509 213333 ACE 01509 215 656 Loughborough 230230. Buses leave from outside the station.
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Airport
  
  Loughborough station - East Midlands Airport. Kinch Bus 'Skylink' service runs daily, 24 hours a day, regularly direct to East Midlands Airport. For details: www.skylink.co.uk
  Through-ticketing is available from National Rail stations to East Midlands Airport via Loughborough station.
Passenger services
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: East Midlands Railway lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
  
  https://www.nationalrail.co.uk/

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