Station
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from information point
Yes - from ticket office -
Information Services OpenMon-Fri - 24h
Saturday - 24h
Sunday - 24h -
CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresEM
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All station facilities
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First Class Lounge
The First Class Lounge located on platform 5 is currently closed.
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Seated Area
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Waiting RoomMon-Fri 05:00 to 22:50
Saturday 05:00 to 22:50
Sunday 07:45 to 23:00There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.
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Station Buffet
Cafes and vending machines.
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Toilets
The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
- Monday to Friday: 05:00 to 22:50
- Saturday: 05:00 to 22:50
- Sunday: 07:45 to 23:00
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
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Accessibility and mobility access
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
04.20 - 24.00 Monday to Saturday
07.30 - 24.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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National Key Toilets
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Step Free Access
This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
This station has tactile paving at the edge of each platform.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 400
Sheltered: Yes
Cctv: Yes
Location:Cycle hub located at station entrance (next to taxi rank). Additional stands available on Platform 6.
Annotation:Cycle hub open 24 hours. Changing facilities and toilets available. Cycle repair facilities available at Russell's Bicycle Shed.
Type: Compounds,Stands -
CarPark
Operator Name: Q- Park
Name: Station Car Park
Spaces: 678
Number Accessible Spaces: 11
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
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Taxi Rank
station front
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Metro Services
The Sheffield 'Stagecoach Supertram' has stops beside the rail station - exit the rail station via overbridge.
For tram routes and times: www.supertram.com
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Airport
Trans Pennine Express operate a daily, frequent train service, direct to Manchester Airport.
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Cycle Hire
8 hire cycles available from Russell's Bicycle Shed.
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Passenger services
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Propertyhttps://www.nationalrail.co.uk/Mon-Fri 08:00 to 18:00
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