Station

Solihull

Address and directions

Solihull station
Station Approach
Solihull
West Midlands
B91 1LE

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Ticket office opening hours

Monday: 05:35 to 00:00
Tuesday: 05:35 to 00:00
Wednesday: 05:35 to 00:00
Thursday: 05:35 to 00:00
Friday: 05:35 to 00:00
Saturday: 06:15 to 00:00
Sunday: 09:10 to 23:50

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 05:35 to 00:00
  Saturday 06:15 to 00:00
  Sunday 09:10 to 22:50
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
  
  On both platforms
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
- Penalty Fares
  
  Train Operator: CH
  Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
All station facilities
- Seated Area
- Waiting Room
  
  Between Platforms 1 & 2.
- Station Buffet
- Toilets
  
  Between platforms 1 and 2
- Baby Change
- Telephones
- Wi Fi
- Post Box
  
  Outside the station
- Atm Machine
  
  Located within a retail outlet on the station
- Shops
Accessibility and mobility access
- Helpline
  
  03456 005 165
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Passenger Assistance Meeting Point is in the booking office.
  If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.
  
  Mon-Fri 05:35 to 00:00
  Saturday 06:15 to 00:00
  Sunday 09:10 to 23:50
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
  
  If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
- National Key Toilets
- Step Free Access
  
  Step Free Access Category A. Step free access to platforms via lifts.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  In short-stay car park.
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 30
  Sheltered: Yes
  Cctv: Yes
  Location:
  on platform 1
  
  Type: Stands
- CarPark
  
  With effect from 1 July 2024, this car park is managed by Excel Parking Services on behalf of Transport for West Midlands. Please see signs in the car park for details on how to pay to park in this car park.
  
  Operator Name: Excel Parking on behalf of Transport for West Midlands
  Name: Station Car Park
  Spaces: 446
  
  Number Accessible Spaces: 8
  Accessible Spaces Note:
  Parking charges apply to Blue Badge holders in this car park, which is is managed by Excel Parking Services on behalf of Transport for West Midlands.
  
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Sun
  
  Website: https://connectcashlessparking.com/
- Rail Replacement Services
  
  Rail replacement bus services depart from the front of the station on Station Approach Road.
- Onward Travel
  
  For multi-operator bus information visit: www.networkwestmidlands.co.uk
  Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham.
- Airport
  
  Connections to Birmingham International Airport available. The X12 bus, operated by National Express, runs every 20mins from Solihull station to the airport.
  For fares, timetables, and more information click here.
Passenger services
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.nationalrail.co.uk/

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