Station

Swindon (Wilts)

Address and directions

Swindon station
Station Road
Swindon
Wiltshire
SN1 1DQ

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Ticket office opening hours

Monday: 06:30 to 20:30
Tuesday: 06:30 to 20:30
Wednesday: 06:30 to 20:30
Thursday: 06:30 to 20:30
Friday: 06:30 to 20:30
Saturday: 06:30 to 19:30
Sunday: 08:00 to 20:00

Station message

The lifts serving Platforms 3 and 4 are out of order at Swindon.

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Mon-Fri 05:15 to 00:00
  Saturday 05:15 to 00:00
  Sunday 07:00 to 00:30
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Smartcard Comments
  
  Smartcard Accepted
- Penalty Fares
  
  GW
All station facilities
- Seated Area
- Waiting Room
  
  Mon-Fri 06:00 to 20:30
  Saturday 06:00 to 20:00
  Sunday 08:00 to 20:30
  
  Platforms 1 and 4
  Seating available on all platforms
- Trolleys
- Station Buffet
  
  Coffee shops
- Toilets
  
  Accessible toilets are located on Platform 1 and 4
- Baby Change
  
  Platform 4
- Telephones
- Wi Fi
  
  Connect to "GWR Free Station WiFi"
- Post Box
  
  Adjacent station entrance
- Atm Machine
  
  Located by the ticket office
- Shops
  
  WHSmith, Coffee shops
Accessibility and mobility access
- Helpline
  
  08001 971 329 or 18001 0800 197 1329 (Textphone)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Meeting point: Ticket office.
  
  Mon-Fri 05:15 to 00:00
  Saturday 05:15 to 00:00
  Sunday 07:00 to 00:30
- Induction Loop
- Accessible Ticket Machines
  
  Accessible ticket machines are located at the station entrance by the ticket office.
- Height Adjusted Ticket Office Counter
  
  Low-level accessible counter is available, all booking office counters have hearing loop fitted.
- Ramp For Train Access
- Accessible Taxis
  
  Accessible taxis are available. Please request staff assistance.
- Accessible Public Telephones
  
  Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
- National Key Toilets
  
  The radar key is available from station staff.
- Step Free Access
  
  Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 197
  Sheltered: No
  Cctv: Yes
  Location:
  Front of station, short stay car park and platforms 1 and 2
  
  Annotation:
  Cycles can be carried on our trains free of charge.
  
  Type: Racks,Stands
- CarPark
  
  Operator Name: A P C O A Parking ( U K) Limited
  Name: Station Car Park
  Spaces: 591
  
  Number Accessible Spaces: 8
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  Step free access from the car park to the station via a lift.
  
  Cctv: No
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: http://www.apcoa.co.uk
- Rail Replacement Services
  
  Drop off Station Approach / Pick Up Front of the station (Small Ops both drop/pick up on Station Approach)
- Taxi Rank
  
  Taxi Rank: Taxi rank is available at the station entrance
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Cycle Hire
  
  Swindon Cycles Superstoreswindoncycles.co.uk01793 700 105located 3 miles from station
Passenger services
- Customer Service
  
  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.nationalrail.co.uk/

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