Station

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

 

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from information point
Yes - from ticket office
Information Services Open
Mon-Fri 05:45 to 18:45
Saturday 05:15 to 18:45
Sunday 08:40 to 18:45
CIS
  • Departure Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator

No
Penalty Fares
VT
All station facilities
Seated Area
Yes
Station Buffet
Yes
Toilets
Yes

The National key toilet is located in the subway; these toilets are operated by a radar key.

Baby Change
Yes

Female toilets,Male toilets

Telephones
Yes
Wi Fi
Yes

Find WiFi Hotspots around Wigan North Western station

Shops
Yes
Accessibility and mobility access
Helpline

08000 158 123 (08000 158 124 Textphone)

https://www.nationalrail.co.uk/
Staff Help Available

Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Mon-Fri 05:30 to 00:15
Saturday 05:30 to 00:15
Sunday 07:45 to 00:00
Induction Loop
Yes
Accessible Ticket Machines

No
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets
Yes
Step Free Access

This station has step-free access to all platforms / the platform


Coverage: whole Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 60
Sheltered: Yes
Cctv: Yes
Location:

Behind the ticket office to the rear of the drop off area and Taxi rank


Type: Compounds,Stands,Racks
Rail Replacement Services

The rail replacement bus pick up point can be found on the station car park.

Onward Travel

Information to plan your onward journey is available in a printable format here.

Parking information
Car Park

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.


Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 442

Number Accessible Spaces: 15
Accessible Car Park Equipment: Yes

Cctv: Yes

Open:
Mon-Fri 05:15 to 00:15

Website: https://www.nationalrail.co.uk/
Passenger services
Customer Service

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes
https://avantiwestcoast.missingx.com/
Live departures and arrivals