Station

Wigan North Western

Address and directions

Wigan North Western station
Wallgate
Wigan
Lancashire
WN1 1BJ

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Ticket office opening hours

Monday: 05:45 to 18:45
Tuesday: 05:45 to 18:45
Wednesday: 05:45 to 18:45
Thursday: 05:45 to 18:45
Friday: 05:45 to 18:45
Saturday: 05:15 to 18:45
Sunday: 08:40 to 18:45

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 05:45 to 18:45
  Saturday 05:15 to 18:45
  Sunday 08:40 to 18:45
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Penalty Fares
  
  VT
All station facilities
- Seated Area
- Station Buffet
- Toilets
  
  The National key toilet is located in the subway; these toilets are operated by a radar key.
- Baby Change
  
  Female toilets,Male toilets
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Wigan North Western station
- Shops
Accessibility and mobility access
- Helpline
  
  08000 158 123 (08000 158 124 Textphone)
  
  https://www.nationalrail.co.uk/
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- National Key Toilets
- Step Free Access
  
  This station has step-free access to all platforms / the platform
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 60
  Sheltered: Yes
  Cctv: Yes
  Location:
  Behind the ticket office to the rear of the drop off area and Taxi rank
  
  Type: Compounds,Stands,Racks
- CarPark
  
  For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Station Car Park
  Spaces: 442
  
  Number Accessible Spaces: 15
  Accessible Car Park Equipment: Yes
  
  Cctv: Yes
  
  Open:
  Mon-Fri 05:15 to 00:15
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  The Rail replacement bus pick up point can be found on the station car park.
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
Passenger services
- Customer Service
  
  Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Avanti West Coast Lost Property
  
  https://www.nationalrail.co.uk/

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