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Waiting Rooms are located on Platform 5/7 and on Platform 13/15

Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15. 

Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15. 

Additional Ladies Toilets are located on Platform 10/12.

Free Network Rail Wi-fi - #FreeStationWiFi

The Post Box is located by the main gateline

The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.

WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

Accessible ticket machines are located at the station entrance by the ticket office.

Please request staff assistance.

Accessible taxis are available

Public telephones are accessible

Radar Key available from station staff.

Lifts to all platforms and facilities. Ticket office is also step free.

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.

A limited bike storage location can be found on Station Approach by Queen Anne's Gate.

There is no longer any bike storage inside the station.

Please note cycles can be carried on our trains free of charge.

Accessible ticket machine is available at the car park. Step free access from the car park to the station

Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House

The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance.

To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

You can find more information about local taxi services here.

Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road.

To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate.

Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall.

Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary.

Information to plan your onward journey is available in a printable format here.

A dedicated Airport Flyer bus service connects Bristol Temple Meads and Bristol Airport, with the journey taking approximately 25 minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8 minutes.

The Airport Flyer can be found on the station forecourt. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

For more information, including timetables and ticket prices, please click here.

Brompton Dock0208 232 3931www.bromptondock.co.uk

Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)