Station facilities
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General service information
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Staffing Levelunstaffed
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Closed Circuit Television
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Information Available From StaffYes - from help point
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CIS
- Departure Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresAW
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All station facilities
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
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Nearest Stations With More FacilitiesLLJ
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National Key Toilets
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Step Free Access
Category B2.
Separate step-free access to each platform:
Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane.
Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places.
Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street.
Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 0
Sheltered: No
Cctv: No -
CarPark
Operator Name: Conwy County Borough
Spaces: 25
Free: Yes
Number Accessible Spaces: 3
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: http://www.conwy.gov.uk -
Rail Replacement Services
The rail replacement bus stop is a local bus stop near the station.
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Onward Travel
Bus stops are next to the station.
Services run approx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.
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Cycle Hire
There are no cycle hire facilities at this station.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Overview
On the North Wales Coast Line, Conwy station serves the market town of Conwy. Fortified by its still-imposing walls, the town is a popular tourist destination, with a large number of visitors arriving at the pretty station.
Opened in 1848, the station closed again in 1966 for more than 20 years. When it reopened, the Anglicised spelling of the station name - Conway, was changed to Conwy to reflect the importance of the Welsh language.
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How long does it take to walk from Conwy station to Conwy town centre?
- It takes around five minutes to walk from the station to Conwy town centre, going via High Street and Lower Gate Street.
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What car parking facilities are available at Conwy station?
- Conwy station has spaces for 25 parked cars.
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What facilities are there for bike storage at Conwy station?
- There are no bike storage facilities at Conwy station.
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What other facilities are available at Conwy station?
- Disabled access - the whole station is step-free, with ramps and induction loops available
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Which popular destinations can be reached from Conwy station?
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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Visiting Chepstow Explore Visiting Chepstow
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Visiting Holyhead Explore Visiting Holyhead
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Visit Carmarthen Explore Visit Carmarthen
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