Station

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from information point
Yes - from ticket office
Information Services Open
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No

Use Oystercard

No

Always Show Oyster Card Fields

No

Smartcard Issued
Yes
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

Collect and top your Smartcard at this location

Penalty Fares
EM
All station facilities
First Class Lounge

No

Located

Between Platform 4/5 - Currently Closed.

Tickets Accepted

All First Class ticket holders

Facilities

All First Class ticket holders

Refreshments

Complimentary tea and coffee & newspapers

Wi-Fi

Yes

Showers

No

Seated Area

No

Waiting Room
Mon-Fri 06:00 to 22:00
Saturday 06:00 to 22:00
Sunday 08:00 to 21:00

There is an Assisted Travel Lounge located at the front of the train stations, once you pass through the barriers. Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).

Trolleys
Yes
Station Buffet
Yes

Cafes and vending machines.

Toilets
Yes

The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:

  • Monday to Friday: 06:00 to 20:00
  • Saturday: 06:00 to 20:00
  • Sunday: 07:15 to 20:00
Baby Change
Yes
Telephones

No

Wi Fi

No

Atm Machine
Yes
Shops
Yes
Accessibility and mobility access
Helpline

08000 11 33 23

https://www.nationalrail.co.uk/
Staff Help Available

 Passenger Assistance meeting point is located in the main concourse at the ticket gates.

- 24h
- 24h
- 24h
- 24h
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

Taxi number displayed on useful information poster at station.

Accessible Public Telephones

none

National Key Toilets
Yes

The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.

Step Free Access

This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.

This station has tactile paving at the edge of each platform.


Coverage: whole Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 140
Sheltered: Yes
Cctv: Yes
Location:

Cycle hub located on ground floor of multi-storey car park on Queens Road.

Additional stands in secure compound adjacent to Platform 1 on Station Road.


Annotation:

Cycle hub open 24 hours.  Changing facilities and toilet available.  Cycle repairs available at Russell's Bicycle Shed.


Type: Compounds,Stands
CarPark

£3.00 Evening car park fare is available from 1800 until 0230.


Name: Station Car Park
Spaces: 957

Number Accessible Spaces: 45
Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.nationalrail.co.uk/
Rail Replacement Services

Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.

Onward Travel

Information to plan your onward journey is available in a printable format here

Metro Services

'Nottingham Express Transit' the cities tram network serves Nottingham rail station. For route and times information: www.thetram.net

Nottingham PLUSBUS tickets are accepted for travel on the NET tram system.

Airport

East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk

Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service.

Passenger services
Left Luggage

No

https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: East Midlands Railway lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
https://www.nationalrail.co.uk/
Live departures and arrivals