Station

Nottingham

Address and directions

Nottingham station
Carrington Street
Nottingham
Nottinghamshire
NG2 3AQ

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Ticket office opening hours

Monday: 06:00 to 20:00
Tuesday: 06:00 to 20:00
Wednesday: 06:00 to 20:00
Thursday: 06:00 to 20:00
Friday: 06:00 to 20:00
Saturday: 06:00 to 20:00
Sunday: 07:15 to 20:00

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Collect and top your Smartcard at this location
- Penalty Fares
  
  EM
All station facilities
- First Class Lounge
  
  Located
  Between Platform 4/5 - Currently Closed.
  Tickets Accepted
  All First Class ticket holders
  Facilities
  All First Class ticket holders
  Refreshments
  Complimentary tea and coffee & newspapers
  Wi-Fi
  Yes
  Showers
  No
- Seated Area
- Waiting Room
  
  Mon-Fri 06:00 to 22:00
  Saturday 06:00 to 22:00
  Sunday 08:00 to 21:00
  
  There is an Assisted Travel Lounge located at the front of the train stations, once you pass through the barriers. Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).
- Trolleys
- Station Buffet
  
  Cafes and vending machines.
- Toilets
  The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:
  - Monday to Friday: 06:00 to 20:00
  - Saturday: 06:00 to 20:00
  - Sunday: 07:15 to 20:00
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Nottingham station
- Atm Machine
- Shops
Accessibility and mobility access
- Helpline
  
  08000 11 33 23
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Passenger Assistance meeting point is located in the main concourse at the ticket gates.
  
  - 24h
  - 24h
  - 24h
  - 24h
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
  
  Taxi number displayed on useful information poster at station.
- Accessible Public Telephones
  
  none
- National Key Toilets
  
  The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
- Step Free Access
  
  This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.
  This station has tactile paving at the edge of each platform.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 140
  Sheltered: Yes
  Cctv: Yes
  Location:
  Cycle hub located on ground floor of multi-storey car park on Queens Road.
  Additional stands in secure compound adjacent to Platform 1 on Station Road.
  
  Annotation:
  Cycle hub open 24 hours. Changing facilities and toilet available. Cycle repairs available at Russell's Bicycle Shed.
  
  Type: Compounds,Stands
- CarPark
  
  £3.00 Evening car park fare is available from 1800 until 0230.
  
  Name: Station Car Park
  Spaces: 957
  
  Number Accessible Spaces: 45
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Metro Services
  
  'Nottingham Express Transit' the cities tram network serves Nottingham rail station. For route and times information: www.thetram.net
  Nottingham PLUSBUS tickets are accepted for travel on the NET tram system.
- Airport
  
  East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk
  Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service.
Passenger services
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: East Midlands Railway lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
  
  https://www.nationalrail.co.uk/

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