Station
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMon-Sun
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Chiltern Railways Smartcards can be obtained from the Ticket Office or from www.chilternrailways.co.uk/smart
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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All station facilities
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Seated Area
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Station Buffet
Café
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Toilets
Accessible toilets on platforms 2
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Baby Change
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Telephones
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Wi Fi
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Post Box
The post box is located by the ground floor ticket office near the main station entrance.
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Atm Machine
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Shops
Kiosk News agent
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Accessibility and mobility access
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Helpline
03456 005 165
https://www.nationalrail.co.uk/Mon-Sun 07:00 to 20:00 -
Staff Help Available
Passenger Assistance meeting point is at the information point, next to the gateline on the overbridge (accessible via lifts or stairs near to the booking office)
Mon-Fri 05:15 to 01:30
Saturday 05:15 to 01:30
Sunday 07:00 to 23:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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National Key Toilets
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Step Free Access
Step Free Access Category A. Step free access to all platforms via lifts.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
At station entrance.
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 63
Sheltered: Yes
Cctv: No
Location:Near station entrance next to taxi rank and on entry to the multi storey car park.
Type: Stands -
CarPark
Chiltern Railways Car Park prices can also be found here
The East side (Multi-Storey) car park is accessed from Higham Way (off Merton Street) - Postcode: OX16 4AA.
Operator Name: Chiltern Railways
Name: There are three car parks at Banbury Station: the Multi- Storey Car Park, the Main Car Park, and the Approach Road Car Park. Prices are the same at all three car parks.
Spaces: 978
Number Accessible Spaces: 14
Accessible Spaces Note:Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.
Please visit the station ticket office where a member of staff will record your vehicle registration number. You can also register in advance of your visit on the A P C O A website.
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun
Website: http://www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/ -
Rail Replacement Services
Rail replacement buses depart from the front of the station.
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Taxi Rank
At front of station.
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Passenger services
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Customer Service
03456 005 165 (0830 to 1730, Mondays to Fridays)
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Propertyhttps://www.nationalrail.co.uk/Mon-Fri 12:00 to 20:00
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