Station
Finding Cardiff Central station
Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.
The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.
Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.
Station facilities
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Parking
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Shops
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Step-free access
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Ticket machine
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Ticket office
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Toilets
This is automated information from www.nationalrail.co.uk (opens in new window).
General service information
- Staffing Level
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Full time
- Closed Circuit Television
- Yes
- Information Available From Staff
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Yes - from information point
Yes - from ticket office - Information Services Open
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Information available from 0700 - 2300 through the customer experience centre 0800 200 6060
- CIS
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- Departure Screens
- Announcements
- Customer Help Points
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No
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
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Ticket Office: Yes
Ticket Machine: Yes - Ticket Machine
- Yes
- Oystercard Issued
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No
- Use Oystercard
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No
- Always Show Oyster Card Fields
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No
- Smartcard Issued
- Yes
- Smartcard Topup
- Yes
- Smartcard Validator
- Yes
- Smartcard Comments
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More information at www.northernrailway.co.uk/smart
- Penalty Fares
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NT
All station facilities
- Seated Area
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Yes
Seating on main concourse
- Waiting Room
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The main concourse is the waiting area, it is fully enclosed and has seating available.
- Trolleys
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No
- Station Buffet
- Yes
- Toilets
- Yes
- Baby Change
- Yes
- Telephones
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No
- Wi Fi
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No
Accessibility and mobility access
- Helpline
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0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/Mon-Sun 07:00 to 23:00 - Induction Loop
- Yes
- Accessible Ticket Machines
- Yes
- Height Adjusted Ticket Office Counter
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Yes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Ramp For Train Access
- Yes
- Accessible Taxis
- Yes
- National Key Toilets
- Yes
- Step Free Access
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- Category A Station
- Scooter Friendly Station
Access to station front down 30 metre ramp from Talbot Road, 10 metre ramp or 9 steps from Springfield Road or 16 steps from High Street. Level access from station front onto concourse then through wide doors onto all platforms. There is a dropped kerb access to the station entrance from the Blue Badge car parking spaces.
For guided wayfinding at this station, please download the Goodmaps App from the app store or click on https://studio.prod.goodmaps.io/public-viewer?buildingId=37027e1b-04e1-4a39-b917-1aad464e7866&apiRegion=UK
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station - Ticket Gates
- Yes
- Impaired Mobility Set Down
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Yes
No designated area is provided. The station front may be used for set down purposes.
- Wheelchairs Available
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Yes
From the Ticket Office
- Assisted Travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Transport links
- Cycle Storage
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Spaces: 0
Sheltered: Yes
Cctv: No
Location:Cycle cage next to platform 1, staff assisted.
Type: Compounds - Rail Replacement Services
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Replacement transport will pick up/drop off at the station entrance.
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- Onward Travel
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Information to plan your onward journey is available in a printable format here
- Metro Services
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Nearest tram stop half a mile
- Airport
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Blackpool Airport (opposite Squires Gate Station)
- Cycle Hire
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Not available at this station.
Parking information
- Car Park
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Download and use the RingGo app or pay online at www.RingGo.co.uk Use RingGo Code 35703Or You can call 0113 8090070, RingGo Code 35703
Operator Name: Northern
Name: Station Car Park
Spaces: 30
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/
Passenger services
- Customer Service
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08002006060
- Left Luggage
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No
https://www.nationalrail.co.uk/ - Lost Property
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https://www.nationalrail.co.uk/Mon-Sun 07:00 to 22:00
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