Station

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

 

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from information point
Yes - from ticket office
Information Services Open
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes

Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.

Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

Penalty Fares
VT
All station facilities
Seated Area
Yes
Waiting Room
Yes

Seating available on all platforms with waiting rooms throughout.

Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7

Baby Change
Yes
Telephones
Yes
Wi Fi

No

Find WiFi Hotspots around Carlisle station

Post Box
Yes
Shops
Yes

Newsagent

Accessibility and mobility access
Helpline

08000 158 123 (08000 158 124 Textphone)

https://www.nationalrail.co.uk/
Staff Help Available

Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets

No
Step Free Access

Category A - This station has step-free access to all platforms / the platform

Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 16
Sheltered: Yes
Cctv: Yes
Location:

Platform 8.


Annotation:

Space for 16 cycles on Platform 8.

8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)


Type: Racks
Rail Replacement Services

Rail replacement coach services can be found at the front of the station.

Onward Travel

Information to plan your onward journey is available in a printable format here.

Cycle Hire

PeddalpushersLonnings End, Sandy Lonning, Brampton, CA8 1RA

Parking information
Car Park
Car parking1:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.


Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 160

Number Accessible Spaces: 10
Accessible Spaces Note:

Eco friendly car hire available from this station. Click here for more information.


Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Car parking2:

 For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff


Operator Name: Avanti West Coast
Name: Station Car Park 2
Spaces: 79

Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Passenger services
Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes
https://avantiwestcoast.missingx.com/
Live departures and arrivals