Station

Dewsbury

Address and directions

Dewsbury station
Wellington Road
Dewsbury
West Yorkshire
WF13 1HF

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Ticket office opening hours

Monday: 06:15 to 19:30
Tuesday: 06:15 to 19:30
Wednesday: 06:15 to 19:30
Thursday: 06:15 to 19:30
Friday: 06:15 to 19:30
Saturday: 06:15 to 19:30
Sunday: 07:30 to 19:30

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
  
  Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
- Penalty Fares
  
  TP
All station facilities
- Seated Area
- Waiting Room
  
  Heated waiting rooms are available on both platforms.
- Station Buffet
  
  Refreshments are available from the West Riding public house.
- Toilets
  
  The toilets are located on platform 2, please use the intercom for access.
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Dewsbury station
- Post Box
Accessibility and mobility access
- Helpline
  
  0800 107 2149
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- Nearest Stations With More Facilities
  
  HUD
- National Key Toilets
  
  There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.
- Step Free Access
  
  This station is category B2. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
  
  Coverage: whole Station
- Ticket Gates
  
  A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.
  Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
  Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
  Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
Parking information
- Cycle Storage
  
  Spaces: 70
  Sheltered: Yes
  Cctv: Yes
  Location:
  A secure Cycle Hub storage facility is situated on Platform 2.
  Cycle racks are also available on Platform 1.
  Information about travelling with your cycle on TransPennine Express trains is available here
  Information about travelling with your cycle on Northern trains is available here
  
  Type: Compounds,Racks
- CarPark
  
  Operator Name: Local Council
  Name: Station Car Park
  Spaces: 80
  Number Accessible Spaces: 8
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Replacement transport will pick up/drop off in front of the station (adjacent to station car park) towards Leeds and on the opposite side of Dewsbury Ring Road towards Huddersfield and Brighouse.
- Taxi Rank
  
  The nearest taxi rank is outside the station.
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
Passenger services
- Customer Service
  
  To speak to a member of our team, please call: 0345 600 1671.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.nationalrail.co.uk/

Live departures and arrivals