Station

Gatwick Airport

Address and directions

Gatwick Airport station
South Terminal
Gatwick Airport
West Sussex
RH6 0RD

Buy tickets

Station facilities

Parking
Shops
Step-free access
Ticket machine
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
- Information Services Open
  
  Mon-Sun
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Oystercard Topup
- Use Oystercard
- Oyster Comments
  
  Oyster top-up is only available from the self-service ticket machine.
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Smartcard Comments
  
  For more information on using the Southern or Thameslink 'Key' smartcards, please visit their websites.
- Penalty Fares
  
  Url: https://www.gatwickexpress.com/travel-information/on-board/penalty-fares
  
  SN
  
  TL
  
  GX
All station facilities
- Seated Area
- Waiting Room
  
  Heated waiting areas are available on platforms
- Trolleys
  
  Luggage trolleys are available in the airport terminal. However, these are not available or allowed on the station platforms.
- Station Buffet
- Toilets
  
  Platforms 1 and 2 and within the airport terminal.
- Baby Change
- Telephones
- Wi Fi
  
  There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Gatwick Express website.
- Post Box
  
  Located in the Airport Terminal
- Atm Machine
  
  Located outside the station as well as on concourse
- Bureau De Change
  
  Available in the airport terminal.
- Shops
  
  Available in the airport terminal.
Accessibility and mobility access
- Helpline
  For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
  - Phone - 0800 138 1016
  - Textphone - 0800 138 1018
  https://www.gatwickexpress.com/help-and-support/contact-us
  
  Mon-Sun
- Staff Help Available
  
  A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. On-train staff are also available to assist you on and off some services.
  
  Mon-Sun
- Induction Loop
- Accessible Ticket Machines
- Ramp For Train Access
- Accessible Taxis
- National Key Toilets
- Step Free Access
  
  This is a Category A station: This station has step-free access to all platforms.
  The assistance meeting point is at the assistance desk on the main concourse.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Assistance is available within the station, and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the Gatwick Express assisted travel team for further information.
- Wheelchairs Available
- Assisted Travel
  
  Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
  Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
  For further information on assisted travel please see:
  Accessibility at the station - Gatwick Express.
Parking information
- Cycle Storage
  
  Spaces: 0
  Sheltered: No
  Cctv: No
- CarPark
  
  Operator Name: Gatwick Airport
  Name: Airport Car Park
  Spaces: 0
  Number Accessible Spaces: 0
  Accessible Spaces Note:
  Blue Badge parking spaces are available at Gatwick Airport.
  
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Sun
  
  Website: https://www.gatwickairport.com/parking.html
- Rail Replacement Services
  
  The upper level of the bus station.
  Please click the link for details regarding the rail replacement bus location.
  
  Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/763i Uf Pb B Qb9 Tyee S2 Wza2/881e3d65df09a37dd2852ad3674d6135/2023-09_ C I_ G X_ R R B_ G T W_ D R.pdf
- Taxi Rank
  
  Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex
- Onward Travel
  
  Information to plan your onward journey is available in the 'Onward Travel Information Map', located in the 'Maps' section below.
- Airport
  
  Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.
- Car Hire
  
  Yes, various companies operate from both North and South airport terminals, 200 yards from the station.
Passenger services
- Left Luggage
  
  Available in the airport terminal. Visit the London Gatwick Airport website for more information.
  
  https://www.gatwickairport.com/premium-services/luggage-storage.html
- Lost Property
  
  Lost property | Gatwick Express
  
  Operator Name: Gatwick Express Lost Property
  
  https://www.gatwickexpress.com/lostproperty

Live departures and arrivals