Station
Station facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from help point
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Information Services OpenMon-Fri 05:00 to 23:45
Saturday 05:00 to 22:45
Sunday 10:30 to 23:45 -
CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresEM
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All station facilities
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Seated Area
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Waiting RoomMon-Fri 05:25 to 19:30
Saturday 05:25 to 19:30
Sunday 12:30 to 20:00There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
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Station Buffet
Cafe and vending machine.
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Toilets
The toilets are located on Platform 4. The National key toilets are located on Platform 3; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 05:00 to 19:30
- Saturday: 05:00 to 19:30
- Sunday: 10:30 to 21:30
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Baby Change
Female toilets
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Accessibility and mobility access
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
05.00 - 23.59 Monday to Saturday
08.30 - 23.59 Sunday
Passenger Assistance meet and greet at the ticket office or ticket gates.
Mon-Fri 05:00 to 23:45
Saturday 05:00 to 22:45
Sunday 10:30 to 23:45 -
Induction Loop
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Accessible Ticket Machines
Fastticket
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Height Adjusted Ticket Office Counter
One accessible counter available
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Ramp For Train Access
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Accessible Taxis
all cabs on station rank are wheelchair accessible
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National Key Toilets
The National key toilets are located on Platform 3; these toilets are operated by a radar key.
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Step Free Access
Category A station. This station has step free access to all platforms.
This station doesn't have tactile paving at the edges of the platforms.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 198
Sheltered: Yes
Cctv: Yes
Location:Between station front and St Marys Church
Annotation:Cycle hub open 24 hours. Changing facilities and toilet available.
Type: Compounds -
CarPark
£2.20 Evening car park fare is available from 1800 until 0230.
This car park has Secure Station Accreditation.
Operator Name: East Midlands Railway
Name: Station Car Park
Spaces: 54
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
Outside the front of the station.
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Taxi Rank
Discount Cabs 01522 567800 Handsome 01522 545352 Direct 01522 567567
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Onward Travel
'Stagecoach' operates a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.stagecoachbus.com
Buy a Lincoln PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
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Passenger services
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.https://www.nationalrail.co.uk/
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