Station

Preston (Lancs)

Address and directions

Preston station
Fishergate
Preston
Lancashire
PR1 8AP

Buy tickets

View on Google Maps

Ticket office opening hours

Monday: 05:45 to 22:00
Tuesday: 05:45 to 22:00
Wednesday: 05:45 to 22:00
Thursday: 05:45 to 22:00
Friday: 05:45 to 22:00
Saturday: 04:45 to 21:00
Sunday: 08:00 to 22:00

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Mon-Sun
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
  
  Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Penalty Fares
  
  VT
All station facilities
- Seated Area
- Waiting Room
  
  Available on Platform 3/4. Automatic doors available on all waiting rooms.
- Station Buffet
  
  Refreshments and shops available on Platform 3/4
- Toilets
  
  The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Preston station
- Post Box
- Atm Machine
- Shops
Accessibility and mobility access
- Helpline
  
  08000 158 123 (08000 158 124 Textphone)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
  
  Mon-Fri 04:00 to 01:00
  Saturday 04:00 to 01:00
  Sunday 04:00 to 01:00
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- National Key Toilets
  
  The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Step Free Access
  
  Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 246
  Sheltered: Yes
  Cctv: Yes
  Annotation:
  Cycle hub by the Butler Street entrance 200 spaces
  9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)
  
  Type: Compounds,Stands
- CarPark
  
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Station Car Park
  Spaces: 1025
  
  Number Accessible Spaces: 18
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: https://www.avantiwestcoast.co.uk/where-we-go/parking
- Rail Replacement Services
  
  Pick Up / Drop Off in the short stay car park on Butler St.
- Taxi Rank
  
  Available outside the entrance. A freephone line is available in the ticket office area.
- Onward Travel
  
  Information to plan your onward journey is available in a printable format below
- Metro Services
  
  No Metro services
- Car Hire
  
  Nearest Eurocar about half a mile from the station
- Cycle Hire
  
  Cycle Hire available from Leisure Lakes Bikes. A bike shop, sales, hire and services is available adjacent to Platform 7 on Butler Street, outside the Multi-Story car park. For more details click here.
Passenger services
- Customer Service
  
  Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Avanti West Coast Lost Property
  
  https://www.nationalrail.co.uk/

Live departures and arrivals