Station
Station message
The lifts are out of order between the station and Platform 3 at Tamworth station. If you might need extra help to re-arrange your travel plans because of this, please get in touch by phone on Freephone 0800 024 8998; or Next Generation Text: 18001 0800 024 8998
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
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CIS
- Departure Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresLM
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All station facilities
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Seated Area
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Station Buffet
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Toilets
The toilets are located on Platform 1. The toilet facilities are available: Monday - Friday 06:10-20:00, Saturday 06:10-20:00 and Sunday 09:15-16:45. The toilet facilities are not available when the Ticket Office is closed.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Accessibility and mobility access
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Helpline
0800 0248 997
https://www.nationalrail.co.uk/Mon-Sun -
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Mon-Fri 06:00 to 23:45 -
Induction Loop
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Accessible Ticket Machines
A Ticket Vending Machine is located at the station front.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available - A2B Taxis are at Tamworth Station on 01827 311 111. All taxis are accessible. Public waiting area for taxis
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Accessible Public Telephones
Public telephones are not accessible
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National Key Toilets
N/A
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Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 50
Sheltered: No
Cctv: Yes
Location:On Platform 1
Type: Stands -
CarPark
2 Electric Vehicle charging points available. For more information visit the Pod Point website.
Operator Name: S A B A U K
Name: Station Car Park
Spaces: 323
Number Accessible Spaces: 10
Accessible Spaces Note:Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.sabaparking.co.uk/car-park/tamworth-station-car-park -
Rail Replacement Services
Rail replacement vehicles will operate from the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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Taxi Rank
Tamworth (TAM) Station Bennetts 01827 54444 Tamworth 01827 55595 3 Bs 01827 63636
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Passenger services
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Customer Service
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Propertyhttps://www.nationalrail.co.uk/
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