Full time

Yes - from help point

• Departure Screens
• Arrival Screens
• Announcements

Ticket Office: Yes
Ticket Machine: Yes

Ticket Office: Yes
Ticket Machine: Yes

 Collection is available for Smart tickets bought online.

GR

Located

Behind gateline. Adjacent to Station Management Centre. 

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

Tickets Accepted 

• Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
• Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
• Any London North Eastern Railway First Class packages
• First Advance (routed LNER/LNER & connections)
• London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
• London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
• London North Eastern Railway Rewards First Class Leisure Single (routed LNER /LNER & connections)
• London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER /LNER & connections)
• Inclusive Tour Tickets (Superbreak etc.)
• Weekend First

Restricted tickets 

• All First Class tickets valid only on other train operators, including Caledonian Sleepers. 

Facilities

TV, newspapers

Refreshment

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits 

Wi-Fi 

Yes

Showers

No

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00

03457 225 225 or 18001 03457 225 225 (Text relay service)

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

A small number are accessible, therefore advance notification (via station) ensures they are available when required

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Lift access between Platforms 1 & 2.

Wakefield has two RNIB 'Maps for All' -  located on the paved area outside the main entrance and inside the entrance from the short stay car park.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Coverage: whole Station

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Spaces: 30
Sheltered: Yes
Cctv: Yes
Location:

Front of station

Type: Stands

Car parking1:

Name: Multi Storey Car Park
Spaces: 900

Number Accessible Spaces: 19
Accessible Spaces Note:

Parking is chargeable for all vehicles

Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.nationalrail.co.uk/

Car parking2:

Operator Name: London North Eastern Railway
Name: Forecourt
Spaces: 0

Number Accessible Spaces: 0
Accessible Spaces Note:

Parking is chargeable for all vehicles

Accessible Car Park Equipment: Yes
Cctv: No
Website: https://www.nationalrail.co.uk/

Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.

Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.

Information to plan your onward journey is available in a printable format here

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation