Station
Station facilities
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Services OpenMon-Fri 05:30 to 00:30
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CIS
- Departure Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresGW
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All station facilities
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First Class Lounge
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Seated Area
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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Showers
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TelephonesUsage Type: Cards And Coins
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Wi FiConnect to "GWR Free Station WiFi"
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline08001 971 329 or 18001 0800 197 1329 (Textphone)https://www.nationalrail.co.uk/
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Staff Help AvailableMeeting point: Ticket office or platform office on platform 2.Mon-Fri 06:00 to 23:59
Saturday 06:00 to 23:59
Sunday 08:00 to 22:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest Stations With More FacilitiesThe neareSt Station with more facilities is Plymouth
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National Key ToiletsThe radar key is available from station staff.
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Step Free AccessStep Free Category A Station - This station has step free access to all platforms via subway and the lifts
Coverage: whole Station -
Impaired Mobility Set DownNo specific area.Assisted Travel meeting point - Booking office main entrance. Please notify a member of staff.
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 68
Sheltered: Yes
Cctv: Yes
Location:Platform 1, 2 and 3
Type: Stands -
CarPark
Name: Station Car Park
Spaces: 240
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ -
Rail Replacement ServicesBus stop adjacent to the ticket office
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Taxi RankYes
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Onward TravelInformation to plan your onward journey is available in a printable format here
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Passenger services
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Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name:Please register your lost property here G W R Lost Property. It can take several days for items to turn up, we will let you know if they do.
https://www.nationalrail.co.uk/
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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