Station

Walsall

Address and directions

Walsall station
Saddlers Centre
Walsall
West Midlands
WS2 9JS

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Ticket office opening hours

Monday: 06:00 to 19:00
Tuesday: 06:00 to 19:00
Wednesday: 06:00 to 19:00
Thursday: 06:00 to 19:00
Friday: 06:00 to 20:00
Saturday: 07:00 to 20:00
Sunday: 09:20 to 16:45

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

Station facilities

Ticket machine
Ticket office
Toilets

This is automated information from www.nationalrail.co.uk (opens in new window).

General service information

Staffing Level

Part time

Closed Circuit Television

Information Available From Staff

Yes - from help point
Yes - from ticket office

Information Services Open

Mon,Tue,Wed,Thu 06:00 to 19:00

CIS

Departure Screens
Announcements

Customer Help Points

On both platforms

Ticket buying and collection

Ticket Office: Yes
Prepurchase Collection: Yes
Ticket Machine: Yes
Oystercard Issued: No
Use Oystercard: No
Always Show Oyster Card Fields: No
Smartcard Issued: No
Smartcard Validator: No
Penalty Fares: LM

All station facilities

Seated Area: Yes
Waiting Room: Yes
Station Buffet: No
Toilets: Yes

The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 09:20-16:45. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40 - 23:30. The toilet facilities are not available when the Ticket Office is closed.
Baby Change: No
Telephones: Yes
Wi Fi: No

Find WiFi Hotspots around Walsall station
Shops: No

Accessibility and mobility access

Helpline: 0800 0248998

https://www.nationalrail.co.uk/

Mon-Sun
Staff Help Available: This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Mon,Tue,Wed,Thu 06:00 to 19:00
Induction Loop: Yes
Accessible Ticket Machines: Yes

Ticket Vending Machines are locate in the Booking Hall and on platform one.
Height Adjusted Ticket Office Counter: No

by member of staff on duty
Ramp For Train Access: Yes
Accessible Taxis: Accessible taxis are available
Accessible Public Telephones: Public telephones are not accessible
National Key Toilets: Yes
Step Free Access: This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.

Coverage: partial Station
Ticket Gates: No
Impaired Mobility Set Down: No

Taxi drop-off point in Station Street.
Wheelchairs Available: No

Wheelchairs are not available at this station
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links

Cycle Storage: Spaces: 10
Sheltered: No
Cctv: Yes
Annotation:
CENTRO SCHEME 3 LOCKERS

Type: Stands,Lockers
Rail Replacement Services: Rail replacement vehicles will operate from the entrance to platform 1 on Station Street.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Taxi Rank: Walsall (WSL) Station Radio 01922 620647 TOA 01922 642020 Central 01922 633033
Onward Travel: Information to plan your onward journey is available in a printable format here

Passenger services

Customer Service: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Walsall Station is accredited by the Secure Station Scheme**
Left Luggage: No

https://www.nationalrail.co.uk/
Lost Property: No

https://www.nationalrail.co.uk/

Live departures and arrivals