Liverpool Lime Street is the city’s main railway station. Buy your train tickets to or from Liverpool Lime Street station  online with us today with no booking fees. Or buy them on the day at the station.

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from information point
Yes - from ticket office
Information Services Open
Mon-Fri 08:00 to 20:00
Saturday 07:00 to 19:00
Sunday 10:00 to 19:00
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes

There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued
Yes
Smartcard Validator

No
Smartcard Comments

Walrus cards and local Saveaway only. For more information Click here.

Penalty Fares
NR
All station facilities
First Class Lounge

The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.

The First Class Lounge at Liverpool Lime Street will be closed to customers on Wednesday 28 and Thursday 29 February due to filming at the station. If you'd like to enjoy complimentary refreshments before continuing your journey, please present your Avanti West Coast First Class ticket to a member of Avanti West Coast staff upon your arrival at Liverpool Lime Street and they'll help you out.

Mon-Fri 06:00 to 20:00
Saturday 08:00 to 18:00
Sunday 10:00 to 18:00
Seated Area

No
Waiting Room
Mon-Fri 05:00 to 21:00

Located on main concourse

Trolleys
Yes
Station Buffet
Yes

Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.

Toilets
Yes

Male and Female toilets located on the station concourse by Lord Nelson street entrance

Baby Change
Yes

Female toilets

Telephones
Yes
Wi Fi
Yes

WiFi hot spots around Liverpool Lime Street station

Post Box

No

Outside the station on Lime Street

Atm Machine

No

Located on Platform 7

Shops
Yes

Various retail establishments including Photo Booths to purchase items whilst in the station

Accessibility and mobility access
Helpline

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

https://www.nationalrail.co.uk/
Staff Help Available

Liverpool Lime Street Mobility Team are available: -

  • Monday - Saturday 07:00 - 22:00
  • Sunday 08:00 - 22:00

THERE IS NO CHARGE FOR THIS SERVICE.

A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

Mon-Sun
Induction Loop
Yes
Accessible Ticket Machines
Yes

There are eight accessible ticket machines at the station located on the station concourse.

Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.

Accessible Public Telephones

Situated on main concourse opposite Northern's Travel Centre

National Key Toilets
Yes

The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.

Step Free Access
Whole station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Assistance is available to and from platforms

Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 52
Sheltered: Yes
Cctv: Yes
Location:

Alongside station entrance


Annotation:

There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.


Type: Racks
CarPark

Operator Name: A P C O A
Name: Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
Spaces: 280
Number Accessible Spaces: 25
Accessible Spaces Note:

Skelhorne Street short stay car park: -

21 spaces plus 4 accessible spaces

Lord Nelson Street long stay car park: -

259 spaces plus 13 accessible spaces


Accessible Car Park Equipment: No
Cctv: Yes

Open:
Mon-Sun

Website: http://www.apcoa.co.uk
Rail Replacement Services

Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.

Taxi Rank

The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.

Onward Travel

'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside

Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.

Not all buses are accessible

Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info

Airport

Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.

Port

This can be reached by using the Merseyrail from Liverpool Lime Street station.

Passenger services
Customer Service

Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.

Left Luggage
Yes

Operator Name: Operated by Excess Baggage Company
https://www.left-baggage.co.uk/index/locations
Lost Property

Operator Name: Excess Baggage Company
https://www.nationalrail.co.uk/
Mon-Fri 09:00 to 17:30
Live departures and arrivals

About Liverpool Lime Street

Serving the city of Liverpool since 1836, Lime Street is the world's oldest terminus still in operation, and the busiest of Liverpool's four station s. With numbers well in excess of 14 million passengers annually, the station 's rebuild in the early 2000s was long overdue. As part of Liverpool's Capital of Culture in 2008, the station won Station of the Year 2010.

In the heart of the city, its impressive architecture is a stylish mix of new and old. Golden bricks form an avenue of glorious arches, topped by a curved glass and iron roof. Retail outlets were incorporated as part of the £340 million remodelling programme, along with improved platform access, and a high-tech signalling system. All a far cry from the cattle market that once stood on the same spot. There are lots of things to do in Liverpool. Why not visit Liverpool with us today?

 

  • How long does it take to get from Liverpool Lime Street Station to Liverpool John Lennon Airport?

    • It takes around 30 minutes.

  • How long does it take to walk from Liverpool Lime Street Station to Liverpool city centre?

    • It only takes a couple of minutes, going via Skelhorne Street.

  • What parking facilities are available at Liverpool Lime Street station?

    • There’re spaces for 280 cars.

  • What facilities are there for bike storage at Liverpool Lime Street Station?

    • There are 52 bike spaces near the station's entrance.

  • What other facilities are available at Liverpool Lime Street Station?

    • Toilets
    • Station buffet
    • Shops
    • Coin and cards telephones
    • ATM
    • Wi-Fi
    • Disabled access - there’s step-free access. Ramps, wheelchairs and induction loops are available
    • First-class lounge

  • Is there a taxi rank outside Liverpool Lime Street station?

    • If you want to take a taxi from Liverpool Street Station to your destination, you’ll find a taxi rank on the Skelhorne street entrance.