Station facilities

  • Parking
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from ticket office
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes

Ticket Office only.

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Yes
Smartcard Validator

No
Penalty Fares
AW
All station facilities
Seated Area
Yes
Station Buffet

The Work of Art Cafe is situated on the overbridge at the station, opposite the ticket office and stairs down to the island platform.

Mon-Fri 06:30 to 17:30
Toilets
Yes

The toilets are located on Platform 1, including a Changing Places Toilet and baby changing facilities. The National Key toilets are located on platform 1; these toilets are operated by a radar key.

The Changing Places Toilet is open from 06:00 to 21:30.

The Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open from 06:00 to 21:00.

Baby Change
Yes
Telephones

No
Wi Fi

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available

Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.

Mon-Sun 06:00 to 22:00
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Step Free Access

Category A.

Step free access to both platforms via a footbridge with lifts


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 48
Sheltered: Yes
Cctv: Yes
Location:

Cycle stands are located in two locations. 6 Sheffield stands providing 12 bicycle parking spaces are located on the platform at the eastern end. 18 Sheffield stands providing 36 bicycle parking spaces are located on the south side entrance to the station.


Annotation:

There is no cycle rack on the station but there is a council owned cycle rack at the front of the station


Type: Stands
CarPark

Operator Name: A P C O A
Name: Station Car Park
Spaces: 153
Number Accessible Spaces: 18
Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Sun

Website: https://www.apcoa.co.uk/tfwr
Rail Replacement Services

The rail replacement bus stop is in the south station car park off Cramic Way.

Taxi Rank

Taxi rank at the front of the station

Onward Travel

Buy a Port Talbot PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Cycle Hire

There are no cycle hire facilities at this station

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
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