“It is with deep regret that we learned of the passing of Her Majesty the Queen. On behalf of everyone at Transport for Wales, we wish to send our condolences to the Royal Family."

- James Price, CEO TfW

 

Passenger information

The funeral date for Her Majesty on 19th September has been confirmed as an official Bank Holiday, peak time ticket restrictions will therefore not apply. However, on all weekdays during the mourning period, we will be running our normal timetable. This will allow workers, including key workers to get to their place of work.

It's expected that train services into London will be exceptionally busy during the official mourning period as people make their way to London to pay respects to Queen Elizabeth. Whilst we don't run direct services into London we're expecting our connecting services to be busier than usual during this period. Please check your journey plans before you travel.

For His Majesty the King's visit to Cardiff on Friday 16 September, please visit Cardiff Castle in the centre of Cardiff (nearest train station Cardiff Central) or the Senedd (nearest station Cardiff Bay).   
There is limited public space in the vicinity of Llandaff Cathedral.

Where possible, across our network we’ll be respecting a minute’s silence on Sunday 18 September at 20:00. 

On Sunday 18 September, the planned rail replacement bus services between Port Talbot and Bridgend will be suspended and a rail service will be in operation.

On Monday 19 September, the planned daytime rail replacement bus service between Cardiff - Pontypridd has been suspended and a rail service will be in operation until the evening rail replacement bus service starts from approximately 19:30.

 

Industrial action has been called off

Upon the sad news that Her Majesty Queen Elizabeth has died, ASLEF, TSSA and RMT have cancelled industrial action for September and will be respecting the period of public mourning. TfW is reviewing all rail plans in light of cancellation of the strikes and we will endeavour to run as full a service as possible.

We have been notified of new strikes dates by ASLEF on 1 and 5 October, and by RMT on 1 October. More information for passengers will follow next week.

More information around Industrial action

 

Refunds

Throughout the mourning period which will be up to and including 19th September.  

•    Anytime, off peak, and super off peak ticket holders will be able to get fee-free refunds on tickets which have been purchased prior to 9 September 2022. The up to £10 admin fee will be waived.

•    Advance tickets will be refundable in line with the existing “Book with Confidence” scheme, i.e. can be changed or “refunded” for a voucher up to 18:00 the evening before travel.