Did you know we monitor passenger numbers daily on our services between Cardiff, Hereford, Shrewsbury and Crewe? These can be busy, especially on weekends.
To help improve your journey experience
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Use our handy capacity checker to find trains with more space. We’re adding extra carriages where possible.
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Check your journey in case any improvement works are planned that could affect your service.
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Buy your ticket before travelling as some tickets are limited. This can also save you time and money.
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Please store your luggage in racks provided to free up seats and keep walkways clear.
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Please try and keep doorways clear to help people get on and off the train.
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If your carriage is busy, try another one as there may be more space available.
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We’ll provide bus services where necessary to provide extra capacity and keep our customers moving.
Get live updates on the day
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Download our app or visit journeycheck.com/tfwrail
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Keep an eye on our customer information screens on the platform
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Ask one of our colleagues
- Use your station’s station help point