Did you know we monitor passenger numbers daily on our services between Cardiff, Hereford, Shrewsbury and Crewe? These can be busy, especially on weekends.


To help improve your journey experience

  • Use our handy capacity checker to find trains with more space. We’re adding extra carriages where possible.

  • Check your journey in case any improvement works are planned that could affect your service.

  • Buy your ticket before travelling as some tickets are limited. This can also save you time and money.

  • Please store your luggage in racks provided to free up seats and keep walkways clear.

  • Please try and keep doorways clear to help people get on and off the train.

  • If your carriage is busy, try another one as there may be more space available.

  • We’ll provide bus services where necessary to provide extra capacity and keep our customers moving.


Get live updates on the day