Changes to train services

What work will be undertaken during this period?

A whole package of works is planned including track and signalling work along with general maintenance.

Find out all about Metro here.

What will I expect when I arrive at the Radyr station inter-change hub?

Radyr station will act as the main inter-change hub between rail and bus services. Customer service teams will be at hand at Radyr station to direct customers to and from the inter-change hub situated in the adjacent car park. Road transport has been arranged to link in with train services to keep wait times to a minimum. Toilet and shelter facilities will be available.

Where will I be picked up or dropped off at my local station?

Most bus service pick up / drop up points are situated outside the station. They will be clearly signposted but you can check out the location of your rail replacement bus stop here (choose your station then Car Park Information) or on the Useful Information Poster at your station.

I usually take my bike on the train as I need it for onwards travel - can I take it on the bus service?

Normally bikes are not permitted on rail replacement bus services however where possible bikes may be carried dependent on the driver’s discretion and space available. Any bikes carried on our bus services is at your own risk and Transport for Wales cannot accept responsibility for any damages.

Can I take my dog on the bus service?

Normally dogs are not permitted on rail replacement bus services except guide dogs.

Can you take prams on the bus service?

Prams are allowed however we ask that they are folded up before boarding.

How much extra time will the bus service leg of my journey add to my overall journey?

For the exact times you will need to check your specific journey plans but here’s a guide for some key journeys. These are based on average times for the time of night travelled.

Can I buy a ticket on the bus?

There are no ticket purchasing facilities on board buses. Tickets must be bought before boarding a bus at your local booking office, ticket machines, on-line using our journey planner or from our app.

I am a wheelchair user, can I access the rail replacement bus service?

The buses are wheelchair accessible with low loading floors. For advice and to book assistance in advance call our Passenger Assist team 03330 050 501.