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Rail contact details

From journey planning and booking assisted travel to ticketing information, we can help.

Bus contact details

Need help? From journey planning to ticketing information, our Customer Relations team can assist.

TfW contact details

You’ll find all our contact details in one place here.

Concessionary card

Need some help with your application or updating your details? Lost your card? Get in touch with our concessionary travel card team.


Contact our recruitment team.

Freedom of Information request

To request information about TfW please visit our Freedom of Information request page.

Travelling advice