Due to a fault with the signalling system between Holyhead (HHD) and Bangor (Gwynedd) (BNG):
Services will be delayed by up to 60 minutes.
Services may be cancelled in both directions between Holyhead (HHD) and Bangor (Gwynedd) (BNG).
We expect the incident to last until 12:00 and disruption to services is expected until 13:00.
Please check back here for more information shortly. We apologise for the disruption caused to your journey.
Alternative Travel Options:
We have organised buses to run between Holyhead and Llandudno Junction to assist customers to complete journeys where possible at no extra cost.
These will be provided by Llew Jones, Dillwyn's Coaches and Carmel Travel.
These will Depart Bangor at xx:25 calling all stations to Holyhead, and will depart xx:15 from Holyhead, calling all stations to Llandudno Junction.
These arrangements are in place on services until 11:00
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Alternative Travel Options
You can use the following local bus services to help you complete your journey, at no extra cost:
- Route 4 and 4A provided by Arriva Bus Wales between Holyhead and Bangor.
- Route 5 and 5D provided by Arriva Bus Wales between Bangor and Llandudno Junction.
- Route 13 provided by Arriva Bus Wales between Llandudno Junction and Rhyl.
- Route 11C and 11F provided by Arriva Bus Wales between Rhyl and Flint.
- Route 11 provided by Arriva Bus Wales between Flint and Chester.
Find details of these services using the journey planner at www.traveline.cymru.
These arrangements are in place on services until 11:00
Alternative Travel Options
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- Avanti West Coast, between Holyhead and Crewe in both directions
These arrangements are in place on services until 11:00
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
Pay as you go customers
If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.
Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.
If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.
