Bus help | Transport for Wales

Get in touch with our bus support teams

What you can do online

There’s lots you can do online. It’s usually faster and saves you a phone call.

Travelling by train and bus and perhaps bike as well? Use our journey planning tool to find the best route.

Check for any service updates about disruption, cancellations or industrial action.

Find your local service and download the app for simpler local bus journeys.

Plan your journey, check for service updates and buy tickets.

Contact Traveline Cymru

Get help with planning your journeys and have your questions about public transport answered.

7am - 8pm daily throughout the year.

There’s a limited service on Christmas Eve, Christmas Day, Boxing Day and New Year’s Day.

We aim to get back to you within five working days.

Contact fflecsi

Get help with planning your fflecsi journeys and have your queries answered.

Monday to Saturday: 07:00 - 19:00
Sunday: 10:00 - 14:00

We aim to get back to you within five working days.

Contact TrawsCymru

Get help with planning your TrawsCymru journeys and have your queries answered.

7am - 8pm daily throughout the year.

There’s a limited service on Christmas Eve, Christmas Day, Boxing Day and New Year’s Day.

We’ll aim to get back to you within three working days.

TrawsCymru
Contact Centre Cymru
PO Box 52
Penrhyndeudraeth
Gwynedd
LL49 0AU