On the train

On the bus

Helping you travel independently

Initiatives for independent travel

We're working on new initiatives to help our customers with additional needs travel comfortably, safely and as independently as possible.

Find out more about schemes such as The Sunflower Lanyard, Orange Wallet Scheme, Assisted travel audio guide and BSL interpretation app.

A passenger at a service desk talking to a member of TfW staff
A passenger at a service desk talking to a member of TfW staff

Initiatives for independent travel

We're working on new initiatives to help our customers with additional needs travel comfortably, safely and as independently as possible.

Find out more about schemes such as The Sunflower Lanyard, Orange Wallet Scheme, Assisted travel audio guide and BSL interpretation app.

 

Here to help

Rail contact details

From planning your journey to booking assistance or making a complaint, we can help.

Bus contact details

Need help? From journey planning to ticketing information, our Customer Relations team can assist.