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Accessibility icons

We’re committed to delivering an excellent service for all our customers.

We want everyone to travel with confidence. That's why, if you're planning on travelling with Transport for Wales Rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day

Please be aware that you can always simply “turn up and go” without booking assistance in advance, or if you have made an online booking that has not yet been confirmed. We'll provide assistance to get you to your destination.


Concessionary travel