What are Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. 

We use cookies to distinguish you from other users of our website and to provide you with a better user experience when you visit our site. The cookies we use may store and manage your preferences, enable content and gather analytical data. They also allow us to improve the functionality of the website. You can control and manage the cookies and similar technologies we use on this site. 

For more information on how to manage your preferences please see "Can I opt out of cookies?" in the section below.


How do we use Cookies?

There are several types of cookies all performing different functions. The cookies we use on this site tend to fall into one of the following categories:

Strictly necessary cookies - These are required to enable you to navigate around the site and use the features. Without these cookies, certain requests you make through the site will not be possible, like adding tickets to a shopping cart. These cookies are also used to help us protect the website, and you, from online attacks.

Performance cookies - These collect information about you and other used our site. They allow us to recognise and count the number of visitors and see how users move around our website. The information collected may include, domain name, internet browsers and operating systems, number of times visited, pages visited, average length of time on a page etc. 

Functional cookies - These allow you to choose whether we store your choices, on your browser, meaning that you do not need to re-input your information each time. We will only use these cookies where you have confirmed that you would like us to hold the information for you. These cookies may also be required to comment on a blog or watch a video.


Can I opt out of Cookies?

For Google Analytics cookies, you can prevent Google from collecting your information by downloading and installing the Google Analytics Opt-out Browser Add-on.
If you want to delete any cookies already on your computer, you will need to locate the file or directory that your computer stores them in. This how to delete cookies information should help.


What Cookies are used by this site?

None of our default cookies collect information that could identify you by name, other than when you select the function for ‘Remember My Details’. The below table sets out the specific cookies used on this site and how they are used.

The majority of web browsers automatically enable cookies as a default setting. To stop cookies being stored on your computer in future, you will need to alter the settings of your internet browser.

You can find instructions on how to do this by following these browser-by-browser instructions from AboutCookies.org.

Cookie Name Domain/Provider Expiry Type Purpose Detail
__cfduid .cloudflare.com 1 Year Necessary Analytical Used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. More details can be found at https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-CloudFlare-cfduid-cookie-do
CFGLOBALS .delayrepaycompensation.com Continuing Necessary Essential site session Used to maintain an active session. If this is disabled, the session will cease and claims cannot be saved. My Delay Repay Account will ask the user to log in regardless of when they last used that service.
CFID .delayrepaycompensation.com Continuing Necessary Essential site session Used to maintain an active session. If this is disabled, the session will cease and claims cannot be saved. My Delay Repay Account will ask the user to log in regardless of when they last used that service.
CFTOKEN .delayrepaycompensation.com Continuing Necessary Essential site session Used to maintain an active session. If this is disabled, the session will cease and claims cannot be saved. My Delay Repay Account will ask the user to log in regardless of when they last used that service.
CFID TfWRail.delayrepaycompensation.com 10 days Necessary Essential site session Used to maintain an active session. If this is disabled, the session will cease and claims cannot be saved. My Delay Repay Account will ask the user to log in regardless of when they last used that service.
CFTOKEN TfWRail.delayrepaycompensation.com 10 days Necessary Essential site session Used to maintain an active session. If this is disabled, the session will cease and claims cannot be saved. My Delay Repay Account will ask the user to log in regardless of when they last used that service.
SSO-COOKIE TfWRail.delayrepaycompensation.com 1 Hour Necessary Essential My Delay Repay Account site session Used to maintain an active session. If this is disabled, the session will cease and claims cannot be saved. My Delay Repay Account will ask the user to log in regardless of when they last used that service.
cookieconsent_dismissed TfWRail.delayrepaycompensation.com 1 Day Necessary Essential site session Used to remember your agreement to this cookie policy.
TXTACCNUMBER TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTADDRESS1 TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTADDRESS2 TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTCITYTOWN TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTCONFIRMEMAIL TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTCONTACTNUMBER TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTCOUNTRYNAME TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTDIRECTSEASON TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTDISTRICT TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTEMAIL TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTFIRSTNAME TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTOTHERTITLE TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTPOSTCODE TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTREMEMBER TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTSURNAME TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TXTTITLE TfWRail.delayrepaycompensation.com Continuing Functional Customer Details (Remember My Details) Used to save your details in the browser, on your device, so that you aren't required to enter all of your information each time. 'Remember My Details' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
STATIONTO TfWRail.delayrepaycompensation.com Continuing Functional Ticket Detail (Remember My Details) Used to save season ticket information for next time (any ticket 7 days or longer), avoiding the need to enter that information again. 'Remember My Ticket' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
STATIONFROM TfWRail.delayrepaycompensation.com Continuing Functional Ticket Detail (Remember My Details) Used to save season ticket information for next time (any ticket 7 days or longer), avoiding the need to enter that information again. 'Remember My Ticket' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TCSUSER TfWRail.delayrepaycompensation.com 1 Hour Functional Ticket Detail (Remember My Details) Used to save season ticket information for next time (any ticket 7 days or longer), avoiding the need to enter that information again. 'Remember My Ticket' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TICKEREFTID TfWRail.delayrepaycompensation.com Continuing Functional Ticket Detail (Remember My Details) Used to save season ticket information for next time (any ticket 7 days or longer), avoiding the need to enter that information again. 'Remember My Ticket' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
TICKETID TfWRail.delayrepaycompensation.com Continuing Functional Ticket Detail (Remember My Details) Used to save season ticket information for next time (any ticket 7 days or longer), avoiding the need to enter that information again. 'Remember My Ticket' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
DATEFROM TfWRail.delayrepaycompensation.com Continuing Functional Ticket Detail (Remember My Details) Used to save season ticket information for next time (any ticket 7 days or longer), avoiding the need to enter that information again. 'Remember My Ticket' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
DATETO TfWRail.delayrepaycompensation.com Continuing Functional Ticket Detail (Remember My Details) Used to save season ticket information for next time (any ticket 7 days or longer), avoiding the need to enter that information again. 'Remember My Ticket' checkbox must be selected from within the Delay Repay portal for these cookies to be applied.
_biz_flagsA .cloudflare.com 2 Years Necessary Cloudflare security Used to remember users’ settings, authentication requirements and for general analytics.
_biz_nA .cloudflare.com 2 Years Necessary Cloudflare security Used to remember users’ settings, authentication requirements and for general analytics.
_biz_pendingA .cloudflare.com 2 Years Necessary Cloudflare security Used to remember users’ settings, authentication requirements and for general analytics.
_biz_uid .cloudflare.com 2 Years Necessary Cloudflare security Used to remember users’ settings, authentication requirements and for general analytics.
_hp2_id.3538148622 .cloudflare.com 2 Years Necessary Cloudflare security Used to remember users’ settings, authentication requirements and for general analytics.
SSESS(XXX) .tfwrail.wales Session Necessary Website operation Technical cookies used only to enable the operation of the website
cuvid .tfwrail.wales Session Necessary Website operation Technical cookies used only to enable the operation of the website
disruptions_hideden .tfwrail.wales Session Necessary Website operation Technical cookies used only to enable the operation of the website
policy .tfwrail.wales Session Necessary Website operation Technical cookies used only to enable the operation of the website
s_bn_nr .tfwrail.wales 2 Years Preferences Marketing preferences Used to remember users’ marketing preferences so that they are not approached inappropriately or against their wishes about new services, special offers etc.
s_cc .tfwrail.wales Continuing Preferences Marketing preferences Used to remember users’ marketing preferences so that they are not approached inappropriately or against their wishes about new services, special offers etc.
s_cmgvo .tfwrail.wales Continuing Preferences Marketing preferences Used to remember users’ marketing preferences so that they are not approached inappropriately or against their wishes about new services, special offers etc.
s_cmpid .tfwrail.wales Continuing Preferences Marketing preferences Used to remember users’ marketing preferences so that they are not approached inappropriately or against their wishes about new services, special offers etc.
s_eVar61 .tfwrail.wales Continuing Preferences Marketing preferences Used to remember users’ marketing preferences so that they are not approached inappropriately or against their wishes about new services, special offers etc.
s_fid .tfwrail.wales Continuing Preferences Marketing preferences Used to remember users’ marketing preferences so that they are not approached inappropriately or against their wishes about new services, special offers etc.
s_loggedin .tfwrail.wales 5 Years Preferences Marketing preferences Used to remember users’ marketing preferences so that they are not approached inappropriately or against their wishes about new services, special offers etc.
s_nr .tfwrail.wales Continuing Preferences Marketing preferences Used to remember users’ marketing preferences so that they are not approached inappropriately or against their wishes about new services, special offers etc.
s_sq .tfwrail.wales 2 Years Preferences Marketing preferences Used to remember users’ marketing preferences so that they are not approached inappropriately or against their wishes about new services, special offers etc.
1P_JAR .gstatic.com 1 Month Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
_ga .cloudflare.com 2 Years Statistical Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
_gid .cloudflare.com 1 Day Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
_ga .delayrepaycompensation.com 3 Years Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
_gat .delayrepaycompensation.com 1 Day Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
_gid .delayrepaycompensation.com 1 Day Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
HSID .google.com 2 Years Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
SIDCC .google.com 1 Month Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
SID .google.com 2 Years Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
APISID .google.com 2 Years Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
SSID .google.com 2 Years Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
SAPISID .google.com 2 Years Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
NID .google.com 1 Years Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
1P_JAR .google.com 1 Month Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.
1P_JAR .google.com 1 Month Performance Analytical Used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookie collects anonymous information, such as the number of visitors to the web, where visitors have come to the website from and which pages were visited.