Due to a landslip between Abergavenny (AGV) and Hereford (HFD):
Services may be delayed by up to 20 minutes.
We expect the incident to last until 14:00 and disruption to services is expected until 15:00.
What's Happened?
Due to suspected landslip, trains are running at a reduced speed between Hereford and Abergavenny. Network Rail are aware of the problem and staff are on site attempting to rectify the issue.
Please continue to travel as planned, but expect delays and cancellations on your journey.
Please check back here for more information shortly. We apologise for the disruption caused to your journey.
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- CrossCountry between Cardiff Central and Birmingham New Street. Customers can then connect with Transport for Wales services to Crewe at Birmingham New Street.
- Northern between Crewe and Manchester Piccadilly.
- Avanti North West between Crewe and Manchester Piccadilly.
These arrangements are in place on services until 17:00.
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.
Alternative Travel Options
You can use the following local bus services to help you complete your journey, at no extra cost:
- Route X24 provided by Stagecoach South Wales between Newport and Pontypool via Cwmbran.
- Route 23 provided by Stagecoach South Wales between Cwmbran and Hereford via Abergavenny.
Find details of these services using the journey planner at www.traveline.cymru.
These arrangements are in place on services until 17:00.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit the National Rail website.
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.