Help with your rail travel
We can help with every stage of your journey from finding the best route to changing tickets or claiming compensation if your journey was delayed.
Planning your journey
Ticket types and planning
Accessible travel
On your journey
Disruption and events
Do it online
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Report a fault |
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Capacity Checker |
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Live route status |
After you travel
More about compensation
Need to speak to us? We're here to help
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Contact usNeed help? From journey planning and ticket info, our Customer Relations team can help |
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ComplaintsUnhappy with an aspect of our service? Make a complaint here. |
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PraiseWe'd love to hear about the times our staff have impressed you |