Due to the emergency services dealing with an incident at Mountain Ash (MTA):
Services may be delayed by up to 15 minutes.
Services may be cancelled in both directions between Pontypridd (PPD) and Aberdare Platform 1 (ABA).
We expect the incident to last until 16:30 and disruption to services is expected from 15:29 until 17:00.
The problem has now been rectified and services are able to run.
Residual delays and cancellations can be expected until 16.30. We expect the first train to run through to be the 16.17 from Pontypridd and the 16.51 from Aberdare.
We're sorry for the disruption to your journey today.
Customers can use local bus services between Aberdare and Pontypridd to help you complete your journey, at no extra cost:
You can use these services until 16.45.
Find details of these services using the journey planner at www.traveline.cymru and on the Stagecoach website www.stagecoachbus.com/plan-a-journey
We apologise that our Pay As You Go cannot be used on local bus operators.
We advise passengers to tap out at the earliest opportunity.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area and other information such as Rail Replacement Stop Locations using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Pay as you go customers
If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.
Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.
If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.
