Contact us

 

Frequently asked questions

What is Transport for Wales?

Transport for Wales (TfW) connects people and communities by train, bus, walking, wheeling and cycling, helping Wales travel more sustainably.

How can I buy train tickets in Wales?

Buy your tickets before travel on our website, app or at our station ticket offices and ticket machines. Buying directly with us ahead of travel can save you money and make your journey smoother.

Is Transport for Wales a private company?

No, we’re a publicly owned, non-profit organisation. Any money we make is reinvested into our services.

How do I contact Transport for Wales?

Check out the different ways you can get in touch on our contact us page.

Does Transport for Wales cover services across Welsh borders?

Yes. Our trains run between Wales and destinations including Manchester, Chester, Shrewsbury and Hereford.