Station
Station facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Services OpenMon-Sun
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CIS
- Departure Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Oyster CommentsOyster cannot be used at this station.
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Smartcard CommentsFor more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard
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All station facilities
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First Class Lounge
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Seated Area
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Waiting RoomHeated waiting areas are available on platforms 2 and 3, fully accessible.
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Trolleys
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Station Buffet
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ToiletsWaiting room
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Baby Change
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Showers
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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HelplineIf you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@greatnorthernrail.com |Phone - 0800 058 2844 | Textphone - 0800 138 1018https://www.nationalrail.co.uk/Mon-Sun
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Staff Help AvailableA staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.Mon-Sun
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Induction Loop
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Accessible Ticket MachinesAll Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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National Key Toilets
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is on platform 1.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set DownLocated at the front of the station
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Wheelchairs Available
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Assisted Travel
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
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Parking information
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Cycle StorageSpaces: 238
Sheltered: Yes
Cctv: Yes
Location: Near Bus Station
Annotation: Cycles are left at owners risk. Abandoned cycles may be removed
Type: YES -
CarPark
Operator Name: A P C O A Parking U K
Name: Station Car Park
Spaces: 374
Number Accessible Spaces: 19
Accessible Spaces Note:Free Parking is offered to all Blue Badge holders.
All Blue Badge holders need to register their vehicles on A P C O A Blue Badge Portal or A P C O A Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.
Cctv: Yes
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ -
Rail Replacement ServicesRail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
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Taxi RankYES
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Onward TravelInformation to plan your onward journey is available in a printable format can be found here
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Passenger services
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Please visit www.greatnorthernrail.com/lostproperty and use the webform to register a lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.https://www.nationalrail.co.uk/Mon-Sun
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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