Booking fees on Trainline App are charged between £0.59 to £2.49 when booked before the day of travel. Trainline customers are not always charged £2.49 booking fee but may charge up to £2.49. Check fees and costs before booking travel.


Meet your travel companion

Unlike some rail apps, the Transport for Wales app lets you book and pay for your journeys without added booking fees. There are no hidden costs on top of your ticket price.


Download the TfW app today

App StoreGoogle Play


Make changes to your ticket on our app

Have your journey plans changed after you bought an Advance ticket? You can use our app to easily make changes to the date and time of your booking up to 18.00 the day before you travel. Unlike other apps, we won’t charge you for this. 

After 18:00 up until the departure time of your first booked service, you’ll need to call our Customer Relations team on 03333 211 202 and select option 2 to make any changes. Fees may apply.

Please visit and select "I bought my ticket on the app or website" to find out more.


Save money

You can enjoy all our money-saving tickets like Multiflex and save on your long-distance journeys with our Advance tickets.

We’re also offering a Pay in 3 for any purchases through PayPal when you spend £30 or more. With convenient digital e-tickets, these can be stored in your smartphone’s payment wallet for easy access.


Save time

Get live journey updates and additional service alerts at your fingertips, to help you keep track of your journeys. The app allows you to find the TfW trains with the most space, so you can plan your journeys and get extra comfort. You can easily find guidance on our Delay Repay scheme if your train is delayed or cancelled. 

If you purchased an Advance ticket to travel on a TfW service (for all or part of your journey) using our app or website, you're covered by our Automatic Delay Repay scheme and you don’t need to submit a claim. Our system will identify if you're delayed by 15 minutes or more and create a claim on your behalf.


Save effort

Our trains call at 248 stations including Cardiff, Manchester, Birmingham, Liverpool, Chester, Shrewsbury, Swansea, Bangor, Newport and more. Our train app not only gives you easy access to your tickets for your daily commute, but it’s also a one-stop shop for rail travel throughout Great Britain.

  • Save money with no booking fee on your tickets.
  • Get exclusive access to offers.
  • Get access to money-saving Multiflex tickets and Advance fares.
  • Spread the cost with Pay in 3 from PayPal when you spend £30 or more.
  • Get travel updates and platform information at your fingertips to make your journey as smooth as possible.
  • Find trains with more space and get easy access to Delay Repay if your train is delayed or cancelled.
  • Make bike reservations on some of our services.
  • Choose your language option - our app provides both Welsh and English language preferences.



Smooother train travel has arrived

With contactless pay as you go available only on TfW and Cross-Country services between Cardiff Central, Newport, Pontyclun and stations up to Ebbw Vale.


Get even more benefits when you register on the TfW app

Keeping track of your train travel couldn’t be easier when you register for an account on the TfW app. 

  • See your full journey and payment history in one place. 
  • Download your travel receipts in a few taps. 
  • Get alerted if you forget to tap out, to avoid extra charges. 
  • Enable frequent journey memory based on your travel patterns to allow the app to autocomplete your journeys. 

Find out more, Pay as you go.


Download the TfW app today

App StoreGoogle Play


Personalised travel with the TfW app

Create a TfW account and make managing your train travel even easier.

Set your favourite stations, get travel updates, download your receipts and more -
Sign up for an account here or on the TfW app.

  • Are you new to the TfW app?
    • Step 1 - Download
      Go to the App Store and download our new and improved TfW app.

      App StoreGoogle Play

    • Step 2 - Create an account
      Login and create a new account/register via the TfW app, it only takes a few minutes. 

    • Step 3 - Start using instantly
      You are ready to go, start searching for train times and prices, make your purchases and activate instantly.

    • We are constantly updating our App, please look out for our latest version on your app store.

    • Find out more about updating your TrC | TfW app.

  • What train tickets can I buy?
    • You can buy most of our tickets on our app:

      • Anytime tickets

      • Advance tickets

      • Single and return tickets

      • Multiflex tickets

  • Use your mobile as your ticket
    • Choose the mobile ticket delivery option when you buy your ticket (on the app or online) and we’ll send your ticket straight to the app.

  • With our app you can also get:
      • Train times

      • Live arrivals and departure information

      • Updates on delayed or cancelled trains

*Average percentage saved by customers between 01/01/2022 and 31/12/2022 when buying undiscounted TfW Advance tickets compared to the cheapest undiscounted TfW priced Anytime single ticket for the same journey, available on the day of travel, was 51%. Advance fares are subject to availability. National Rail Conditions of Travel apply.