Crewe railway station

Address and directions

Crewe station
Nantwich Road
Crewe
Cheshire
CW2 6HR

Buy tickets

Ticket office opening hours

Monday: 05:30 to 20:00
Tuesday: 05:30 to 20:00
Wednesday: 05:30 to 20:00
Thursday: 05:30 to 20:00
Friday: 05:30 to 20:00
Saturday: 05:30 to 19:00
Sunday: 08:10 to 19:00

Crewe railway station is a major interchange on the national rail network, with connections to destinations including Chester, Holyhead, London Euston and Birmingham New Street. The station has a ticket office, ticket machines, waiting rooms, toilets, shops and cafés. The town centre is around a 15-minute walk away.

Buy your train tickets on our website or app, at the ticket office or from the ticket machines on the platforms. We don't charge booking fees.

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.nationalrail.co.uk (opens in new window).

General service information

Staffing Level

Full time

Closed Circuit Television

Information Available From Staff

Yes - from help point
Yes - from information point
Yes - from ticket office

Information Services Open

- 24h
- 24h
- 24h
- 24h

CIS

Departure Screens
Arrival Screens
Announcements

Customer Help Points

Ticket buying and collection

Ticket Office: Yes
Prepurchase Collection: Yes
Ticket Machine: Yes
Oystercard Issued: No
Use Oystercard: No
Always Show Oyster Card Fields: No
Smartcard Issued: No
Smartcard Topup: Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator: Yes
Smartcard Comments: Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
Penalty Fares: VT

All station facilities

First Class Lounge: Location
On the concourse above platform 5.
To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.

Mon-Fri 05:30 to 19:00
Saturday 08:00 to 18:00
Sunday 08:30 to 18:00
Seated Area: Yes
Waiting Room: Mon-Fri 05:30 to 19:00

Platform 5 and Platform 6 as well as the Calm Corner on Platform 5
Trolleys: Yes
Station Buffet: Yes

Shops and cafes available on P1-5 an P6-11 including the concourse
Toilets: Yes

The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6.
Toilet opening times :
Monday to Friday: 04.00am - 02.00am
Saturday: 04.00am - 02.00am
Sunday: 06.00am - 02.00am
Baby Change: Yes
Telephones: Yes
Wi Fi: No

Find WiFi Hotspots around Crewe station
Post Box: Yes
Atm Machine: Yes
Shops: Yes

Accessibility and mobility access

Helpline: 08000 158 123 (08000 158 124 Textphone)

https://www.nationalrail.co.uk/
Staff Help Available: The Passenger Assistance meeting point is the area opposite the barriers on the main concourse. Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Mon-Sun
Induction Loop: Yes
Accessible Ticket Machines: Yes
Height Adjusted Ticket Office Counter: Yes
Ramp For Train Access: Yes
Accessible Taxis: No
National Key Toilets: An accessible toilet is available on platform 5 and 6, accessed using a RADAR key. Changing places toilet also on P6 - please speak to a member of staff for access
Step Free Access: Category A - This station has step-free access to all platforms

Coverage: whole Station
Ticket Gates: Yes
Impaired Mobility Set Down: Yes
Wheelchairs Available: Yes
Assisted Travel: Passenger assistance meeting point - Ticket barriers near main entrance.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links

Cycle Storage: Spaces: 186
Sheltered: Yes
Cctv: Yes
Location:
all platforms

Annotation:
10 hoops on platform 3 (2 x cycles per hoop = 20 spaces)
22 hoops on platform 5 (2 x cycles per hoop = 44 spaces)
20 hoops on platform 6 (2 x cycles per hoop and 2 hoops with space for 1 cycle each = 42 spaces)
22 hoops on platform 11 (2 x cycles per hoop = 44 spaces)
17 hoops on platform 12 (2 x cycles per hoop = 34 spaces)
5 hoops in Weston Raoad car park (2 x cycles per hoop = 10 spaces)
Short Stay Car Park Pedley Street 18 spaces
Weston Road Car Park 10 spaces

Type: Stands
Rail Replacement Services: Rail replacement coach services can be found at the side of the station and can be accessed from platform 12 using the undercover walkway to/from the horse landing.
Onward Travel: Information to plan your onward journey is available in a printable format here.

Parking information

Car Park: Car parking1:

Operator Name: Avanti West Coast
Name: Crewe Pedley Street Car Park
Spaces: 530

Number Accessible Spaces: 12
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Car parking2:

Operator Name: Avanti West Coast
Name: Crewe Weston Road Car Park
Spaces: 254

Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Passenger services

Customer Service: Customers are encouraged to approach a member of station staff with any customer information enquiry.
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Left Luggage: No

https://www.nationalrail.co.uk/
Lost Property: Yes

https://avantiwestcoast.missingx.com/

Live departures and arrivals

How to get to Crewe station

Crewe railway station is located on Nantwich Road, Crewe, Cheshire, CW2 6HR.

Local buses connect Crewe with surrounding areas. If a rail replacement service is running, buses depart from the side of the station and can be reached from platform 12 via the undercover walkway to and from the horse landing.

Parking at Crewe station

There are two car parks at Crewe station, both operated by Avanti West Coast and open seven days a week.

Pedley Street Car Park has 530 spaces (including 12 accessible bays) and is monitored by CCTV. Weston Road Car Park has 254 spaces (including 14 accessible bays) with accessible car park equipment available.

Cycling at Crewe station

There are 186 covered cycle spaces across all platforms at Crewe station, all monitored by CCTV. Stands are located on platforms 3, 5, 6, 11 and 12, as well as in the Pedley Street and Weston Road car parks.

History of Crewe station

Crewe railway station opened in 1837 and grew rapidly into one of the most important junctions on the British rail network. Its position connecting London, the North West and Scotland made the town itself a product of the railway age, attracting workers and industry to what had previously been a small settlement in Cheshire.

The town became home to Crewe Works, one of the most significant locomotive manufacturing and maintenance facilities in the world, producing and servicing trains for well over a century. While the Works have long since scaled back, Crewe remains a vital node on the national network, a key interchange for passengers travelling to and from North Wales.

Crewe station FAQs

What are the ticket office opening hours at Crewe station?

The ticket office at Crewe station is open Monday to Friday from 05:30 to 20:00, Saturday from 05:30 to 19:00 and Sunday from 08:10 to 19:00.

Is car parking available at Crewe station?

Crewe station has two car parks operated by Avanti West Coast. Pedley Street Car Park has 530 spaces (12 accessible) and Weston Road Car Park has 254 spaces (14 accessible). Both are open seven days a week.

Is there bike storage at Crewe station?

Yes, there are 186 covered cycle spaces across the platforms and car parks at Crewe station, all monitored by CCTV.

Is there a waiting room at Crewe station?

Yes, there are waiting rooms on platforms 5 and 6, including a Calm Corner on platform 5. The waiting rooms are open Monday to Friday from 05:30 to 19:00.

Is Crewe station step-free?

Yes, Crewe has step-free access throughout the whole station (Category A). Accessible ticket machines, an induction loop, a height-adjusted ticket office counter, ramps for boarding trains and wheelchairs are all available. An impaired mobility set-down area is also provided.

Are there toilets at Crewe station?

Yes, there are toilets at Crewe station with baby changing facilities. Accessible National Key toilets are on platforms 5 and 6, operated with a radar key. A Changing Places toilet is available on platform 6. Toilets are open Monday to Saturday from 04:00 to 02:00 and Sunday from 06:00 to 02:00.

Are there shops and food at Crewe station?

Yes, there are cafés and shops across the platforms and on the main concourse. There’s also an ATM and post box at the station.

How long does it take to walk from Crewe station to the town centre?

The walk from Crewe station to the town centre takes around 15 minutes via Mill Street.

How do I get to Manchester Airport from Crewe station?

Travelling from Crewe station to Manchester Airport by train takes approximately 1 hour 15 minutes.

Popular journeys from Crewe station

Crewe to Chester

Crewe to Holyhead

All updates

Update: Incident due to more trains than usual needing repairs at the same time between Crewe (CRE) and Wrexham General (WRX) until the end of the day.

Update: Incident due to more trains than usual needing repairs at the same time between Cardiff Central (CDF) and Cheltenham Spa (CNM) until the end of the day.