Station facilities

  • Shops
  • Ticket machine
  • Ticket office
  • Toilets
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General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from information point
Yes - from ticket office
Information Services Open

Information available from 0700 - 2300 through the customer experience centre 0800 200 6060


CIS
  • Departure Screens
  • Announcements
Customer Help Points

No

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No

Use Oystercard

No

Always Show Oyster Card Fields

No

Smartcard Issued
Yes
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

More information at www.northernrailway.co.uk/smart

Penalty Fares
NT
All station facilities
Seated Area
Yes
Waiting Room
Yes

In between platforms 4 and 5 as well as in between platforms 2 and 3

Station Buffet
Yes

Water refill station available at this station

Toilets
Yes

Accessible Toilet is available from first until last train using a RADAR key

Baby Change
Yes

baby change available in accessible toilet as well as the regular toilets

Telephones

No

Wi Fi

No

Post Box
Yes

Bottom of the station approach on the corner of Oxford Street.

Accessibility and mobility access
Helpline

0800 138 5560 text relay 18001 0800 138 5560

https://www.nationalrail.co.uk/
Mon-Sun 07:00 to 23:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

Accepts Cash & Cards

Height Adjusted Ticket Office Counter
Yes

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Ramp For Train Access
Yes
Accessible Taxis
Yes

Accessible Public Telephones

No

National Key Toilets
Yes
Step Free Access
  • Category B Station
  • Due to station layout and platform height, only services from Liverpool coming in and out of platform 5 are mobility scooter friendly at Manchester oxford Road

There are two lifts at the Piccadilly end of platform 4 and 2/3 which connect the concourse area platform 4 and 5 with 2/3.

Note: there is no lift access to platform 1 at all

To find our more about travelling around this station, please see the 360 map click here


Coverage: partial Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes

No designated area is provided. The station front may be used for set down purposes.

Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 72
Sheltered: Yes
Cctv: Yes
Location:

Cycle hub outside the front of the station as well as facilities between platforms 4 and 5


Annotation:


Type: Racks,Stands,Compounds
Rail Replacement Services

Pick Up / Drop Off at the bus stops on Whitworth St West (200 yards from station) (station side for Liverpool, opposite side for Piccadilly)

What3words - Into Manchester - posed.rams.guides & out of Manchester - soccer.actors.works

Onward Travel

'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:

www.firstgroup.com/ukbus and www.stagecoachbus.com

Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:

www.plusbus.info

The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.

For information about all buses in Greater Manchester visit:

www.gmpte.com

Metro Services

For details of the Manchester 'Metrolink' tram network: www.metrolink.co.uk

Cycle Hire

Not available at this station.

Passenger services
Customer Service

08002006060

Left Luggage

No

https://www.nationalrail.co.uk/
Lost Property
https://www.nationalrail.co.uk/
Mon-Sun 07:00 to 22:00
Live departures and arrivals