Station facilities
General service information
- Staffing Level
-
Full time
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from information point
Yes - from ticket office - Information Services Open
-
Information available from 0700 - 2300 through the customer experience centre 0800 200 6060
- CIS
-
- Departure Screens
- Announcements
- Customer Help Points
-
No
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
-
Ticket Office: Yes
Ticket Machine: Yes - Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
- Yes
- Smartcard Topup
-
Ticket Office: Yes
Ticket Machine: Yes - Smartcard Validator
- Yes
- Smartcard Comments
-
More information at www.northernrailway.co.uk/smart
- Penalty Fares
-
NT
All station facilities
- Seated Area
- Yes
- Waiting Room
-
Yes
In between platforms 4 and 5 as well as in between platforms 2 and 3
- Station Buffet
-
Yes
Water refill station available at this station
- Toilets
-
Yes
Accessible Toilet is available from first until last train using a RADAR key
- Baby Change
-
Yes
baby change available in accessible toilet as well as the regular toilets
- Telephones
-
No
- Wi Fi
-
No
- Post Box
-
Yes
Bottom of the station approach on the corner of Oxford Street.
Accessibility and mobility access
- Helpline
-
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/Mon-Sun 07:00 to 23:00 - Induction Loop
- Yes
- Accessible Ticket Machines
-
Yes
Accepts Cash & Cards
- Height Adjusted Ticket Office Counter
-
Yes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Ramp For Train Access
- Yes
- Accessible Taxis
-
Yes
- Accessible Public Telephones
-
No
- National Key Toilets
- Yes
- Step Free Access
-
- Category B Station
- Due to station layout and platform height, only services from Liverpool coming in and out of platform 5 are mobility scooter friendly at Manchester oxford Road
There are two lifts at the Piccadilly end of platform 4 and 2/3 which connect the concourse area platform 4 and 5 with 2/3.
Note: there is no lift access to platform 1 at all
To find our more about travelling around this station, please see the 360 map click here
Coverage: partial Station - Ticket Gates
- Yes
- Impaired Mobility Set Down
-
Yes
No designated area is provided. The station front may be used for set down purposes.
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Transport links
- Cycle Storage
-
Spaces: 72
Sheltered: Yes
Cctv: Yes
Location:Cycle hub outside the front of the station as well as facilities between platforms 4 and 5
Annotation:
Type: Racks,Stands,Compounds - Rail Replacement Services
-
Pick Up / Drop Off at the bus stops on Whitworth St West (200 yards from station) (station side for Liverpool, opposite side for Piccadilly)
What3words - Into Manchester - posed.rams.guides & out of Manchester - soccer.actors.works
- Onward Travel
-
'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:
www.firstgroup.com/ukbus and www.stagecoachbus.com
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.
For information about all buses in Greater Manchester visit:
- Metro Services
-
For details of the Manchester 'Metrolink' tram network: www.metrolink.co.uk
- Cycle Hire
-
Not available at this station.
Passenger services
- Customer Service
-
08002006060
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
https://www.nationalrail.co.uk/Mon-Sun 07:00 to 22:00
-
Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
-
The top five brill things to do in Rhyl Explore The top five brill things to do in Rhyl
-
The best places to go in Llanelli - top three attractions Explore The best places to go in Llanelli - top three attractions
-
Visiting Whitchurch Explore Visiting Whitchurch
-