Breadcrumb Help and contact Rail help Praise Praise form Whether it's a helping hand, good customer service or a member of our staff going the extra mile we'd love to hear about the times our staff have impressed you Use one of these forms if you would like to do one of the following Contact us Making a complaint Delay Repay compensation Lost property I would like to praise I would like to praise Staff memberTrain stationTrain journeyOther… Enter other… Staff Members Name (if known) Staff role/job (If known): Staff located at Staff located at StationOn trainCustomer Service TeamOther… Enter other… Which Station Departure Time Origin Station Destination Station Departure Time Origin Station Destination Station Station Date occured Your Praise/Compliment 0 / 140 Are you happy for Transport for Wales to contact you regarding this praise? Your Details How would you like a response to this feedback? By email By phone By post I don't require a response Your Name Your Email Your Phone Number Address Address Address 2 City/Town Postcode (address lookup) This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Leave this field blank